Nursing HomeMedicaid Top Rated

Westview Nursing and Rehabilitation Center

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

1510 Clinic Dr, Bedford, IN 47421|95 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.1/5

based on 15 Google reviews

(812) 279-4494 Directions Website

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What this means for your family

This facility has a strong reputation for its memory care program and clean environment. However, families should be prepared to be highly involved in medical advocacy, as some reviewers have reported dismissive behavior from nursing staff when concerns are raised.

Google Reviews

15 reviews on Google

“Westview Nursing and Rehabilitation Center receives polarized feedback, with some families praising the memory care program and the hands-on involvement of leadership. However, other reviewers report serious concerns regarding unprofessional staff behavior, dismissive attitudes toward medical advocacy, and poor communication during the intake process. Prospective families should weigh the positive reports of clean facilities and dedicated long-term staff against the significant complaints regarding patient care advocacy.”

Quality Themes

Tap a score for details

Strengths

Clean and well-maintained facility
Active and hands-on executive leadership
Effective memory care program
Positive rehabilitation therapy experiences

Concerns

Unprofessional or dismissive nursing staff (mentioned by 2 reviewers)
Lack of responsiveness to family medical advocacy (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 18 analyzed

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given the facility's 3-star staffing rating, how do you ensure that nursing staff remain attentive and responsive to the specific medical needs and advocacy requests of individual families?
2I noticed your leadership team is very hands-on; how do you personally oversee the communication flow between the nursing staff and family members to ensure everyone stays informed?
3Could you walk me through the daily schedule for residents in your memory care program to help us understand how you keep them engaged and active throughout the day?
4With a 5-star CMS health inspection rating, what specific protocols do you have in place to maintain that high standard of cleanliness and care during shift changes?
5When a family has a concern regarding a resident's care plan, what is the established process for escalating that communication to ensure it is addressed promptly?
6I see that the facility actively engages with feedback online; how do you use that family input to improve the day-to-day experience for residents?

Personalized based on this facility's data

Key Review Excerpts

“The Memory Care program at Westview Nursing & Rehabilitation Center has been such a great experience for our mother and our family. Memory Care Support Specialist, Tracy Evans Hall and her Team provide excellent care for our mother.”

Memory care family member · 2023★★★★★

“I recently had the pleasure of meeting the Executive Director, who is completely “hands on” and helpful wherever it’s needed. I’ve learned he drives the bus at times and at my most recent visit, he was helping at lunch.”

Visitor · 2025★★★★★

“Advocate for your family because the staff here WILL NOT! Amy, a nurse at Westview laughed in my face yesterday when i brought up concerns about my grandmothers health.”

Long-term resident's family · 2023★★☆☆☆

Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.55hrs

73%

Registered nurses for medical care

Total Nursing

3.63hrs

89%

All nurses + aides combined

Staff Turnover

32%

Lower is better (< 30% = good)

RN Turnover

30%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility40.5%

Worse than Avg

Here

40.5%

12.1%

24.8%

Lawrence

9.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility3.8%

Better than Avg

Here

3.8%

15.3%

13.0%

Lawrence

14.6%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility19.4%

Better than Avg

Here

19.4%

19.5%

23.5%

Lawrence

29.1%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility8.4%

Better than Avg

Here

8.4%

15.5%

13.6%

Lawrence

17.6%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility28.5%

Worse than Avg

Here

28.5%

19.4%

23.8%

Lawrence

22.2%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

93.6%

Lawrence

93.8%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.8%

79.0%

Lawrence

74.7%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.4%

Better than Avg

Here

99.4%

81.8%

81.5%

Lawrence

79.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.0%

Better than Avg

Here

1.0%

1.6%

1.3%

Lawrence

2.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies

Well below state avg (7.6)

1 complaint-triggered

This facility has 7 federal deficiencies across recent surveys, with one complaint filed by families regarding facility safety and cleanliness. The main recurring issues involve fire safety systems (sprinkler systems, smoke barriers) and emergency power backup systems. Most fire safety deficiencies from earlier surveys appear corrected, but recent issues with emergency preparedness and electrical systems are still being addressed through correction plans.

Dec 16, 2025Complaint1 finding

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Dec 16, 2025Routine2 findings

0041Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Nov 14, 2024Routine3 findings

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0361Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

Jan 8, 2024Routine1 finding

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Westview Nursing and Rehabilitation Center

Organization Type

government

Chain Affiliation

Chain Name

American Senior Communities

Chain Size

91 facilities nationwide

Chain avg rating: 3.8/5 · Rank 5 of 91 (Best)

Ownership & Management

Key personnel

Kelsey, DonnaContracted Managing EmployeeVan Camp, StevenContracted Managing EmployeeDrummer, CarlOfficer / DirectorFehribach, GregoryOfficer / DirectorHanify, ThomasOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(812) 279-4494

asccare.com

1510 Clinic Dr

Bedford, IN 47421

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

15 reviews from families & visitors

Official Website

Visit asccare.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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