Majestic Care of Bedford
Strong Medicare quality ratings; families often praise effective physical therapy services. Still worth an in-person visit.
based on 28 Google reviews
Watch Majestic Care of Bedford
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility offers strong specialized units and effective rehab therapy, which can be a significant benefit for recovery. However, because multiple reviewers have raised concerns about inconsistent nursing behavior, we strongly recommend observing the floor staff during your tour and asking how management addresses specific complaints about staff conduct.
Google Reviews
Google Reviews
28 reviews on Google“Majestic Care of Bedford receives highly polarized feedback, with some families praising the dedicated administration and effective rehab services, while others express deep concerns regarding the quality of care. While professional staff and specific units like pediatrics and memory care receive positive mentions, there are serious allegations regarding neglect and unprofessional behavior from some nursing staff. Families should conduct a thorough, in-person visit to assess the current environment for themselves.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy services
- Dedicated administrative leadership
- Specialized pediatric and memory care units
- Clean and well-maintained facility
Concerns
- Inconsistent quality of nursing care and unprofessional staff behavior (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the specialized memory care unit here, what specific daily activities or engagement programs do you offer to support cognitive health?
- 2I noticed the facility has a 2-star staffing rating; could you explain how you manage staffing levels to ensure consistent, high-quality care for residents?
- 3Some families have expressed concerns regarding staff professionalism and consistency; what steps is leadership taking to improve staff training and ensure a supportive environment for residents?
- 4With your strong reputation for physical therapy, how do you integrate those services into a resident's daily routine to help them maintain their mobility?
- 5I see that the facility has had some recent state violations; could you walk me through the corrective actions you've implemented to address those specific areas?
- 6I noticed the facility occasionally responds to online feedback; how do you use that family input to make tangible improvements to the care experience?
Personalized based on this facility's data
Key Review Excerpts
“Therapy was a big reason my grandmother was able to go home it’s clean.”
“I am a resident until I can walk the people are great here except for one nurse she is rude and give you smart-ass comments”
“As a hospice provider, I requested a meeting yesterday and was also offered a tour... Emily the Memory Care Director, was wonderful and you can tell she truly cares for the residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with resident rights notifications and safety hazards that persist across multiple surveys, with families filing complaints about abuse protection and accident prevention. The most frequent problems involve failing to properly notify residents about transfers and bed holds, maintaining safe environments free from hazards, and fire safety compliance. While all deficiencies show correction dates, the repeated pattern of the same violations suggests ongoing operational challenges that families should discuss during visits.
May 13, 2026Routine8
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 10, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Jun 26, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Mar 28, 2025Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 13, 2024Routine14
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Oct 26, 2023Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ownership & Operations
Who Operates This Facility
Majestic Care of Bedford
for profit
Chain Affiliation
Majestic Care
35 facilities nationwide
Chain avg rating: 2.6/5 · Rank 4 of 34
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit majesticcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Stonebridge Health Campus
< 1 miNursing Home · Bedford, IN
Westview Nursing and Rehabilitation Center
< 1 miNursing Home · Bedford, IN
White River Lodge
1.3 miNursing Home · Bedford, IN
Core of Bedford
1.9 miNursing Home · Bedford, IN
Mitchell Manor
8.9 miNursing Home · Mitchell, IN