Stonebridge Health Campus
Strong Medicare quality ratings; families often praise engaging activities and social events. Still worth an in-person visit.
based on 29 Google reviews
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What this means for your family
Stonebridge shows strong performance in rehab and social engagement, which is great for short-term stays. However, given the serious reports of hygiene and care inconsistencies, I strongly recommend conducting unannounced visits during weekends or evenings to observe the actual level of staff attentiveness.
Google Reviews
Google Reviews
29 reviews on Google“Stonebridge Health Campus receives polarized feedback, with recent reviews highlighting high-quality food, active social programming, and effective rehab services. However, several families have reported serious concerns regarding inconsistent care standards, poor hygiene, and communication issues, particularly during periods of high stress or staff turnover.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activities and social events
- High-quality, appetizing dining options
- Effective physical and occupational therapy
- Generally clean and well-maintained facility
Concerns
- Inconsistent quality of nursing and aide care (mentioned by 4 reviewers)
- Poor hygiene and cleanliness in resident rooms (mentioned by 2 reviewers)
- Lack of transparency or honesty from staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's strong focus on social events, could you walk us through a typical weekly activity calendar and how you encourage residents to participate?
- 2With the current staffing rating being a 3/5, what specific steps are you taking to ensure consistent, high-quality care for residents throughout all shifts?
- 3I noticed some feedback regarding room cleanliness; could you show us your current process for maintaining resident rooms and how often deep cleanings are scheduled?
- 4How do you ensure clear and proactive communication with families regarding any changes in a resident's health or care plan?
- 5Since memory care is a specialized area, what specific training or resources do your staff members receive to support residents with cognitive needs?
- 6I see that you engage with families through online feedback; what is your preferred method for addressing family concerns once a resident is living here?
Personalized based on this facility's data
Key Review Excerpts
“The food is high-quality, nutritious, and appetizing for the residents. Stonebridge has a dedicated Activities Team which does a stellar job offering activities to engage, stimulate, entertain.”
“I would not recommend sending your loved ones to this place. My grandpa was sent there since he was in the late stages of Alzheimer’s. He was only there for 3 weeks and his clothes were lost and gave to other patients.”
“My mother in law was at this facility for a time a few years ago and i would not recommend it to anyone who wants Compassionate care and kindness. She would call us from her cell phone in the middle of the night and my husband and I had to go up there to change her diapers.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a mixed record with 15 deficiencies across three surveys, primarily in fire safety, medication management, and resident assessment areas. Most issues appear corrected by the facility, though fire safety violations have recurred across multiple inspections, including recent October 2024 findings for blocked exits and faulty smoke systems. While all deficiencies have correction plans in place, families should inquire about ongoing fire safety improvements during visits.
Sep 18, 2025Routine4
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Oct 16, 2024Routine6
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Oct 10, 2023Routine3
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Ownership & Operations
Who Operates This Facility
Stonebridge Health Campus
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 9 of 120 (Best)
Ownership & Management
Owners
Jackson County Schneck Memorial Hospital
Owner · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Davis, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit stonebridgehs.com
Medicare data downloads
Original nursing home datasets
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