Westmont of Morgan Hill

COMPLAINT INVESTIGATION REPORT

The facility underwent an unannounced annual inspection covering both Memory Care and Assisted Living units. The inspection noted several positive findings, including clear fire exits, proper temperature controls, and complete resident/staff files. Crucially, the report explicitly states that no citations were issued during this visit.

COMPLAINT INVESTIGATION REPORT

COMPLAINT INVESTIGATION REPORT

The unannounced case management visit was prompted by an incident report detailing a resident elopement. The investigation revealed that the resident, who has a neurocognitive disorder and history of elopement, left the facility unassisted. Two Type A deficiencies were cited related to the failure to provide adequate supervision and monitor exits, posing an immediate risk to resident safety.

The report details an unannounced case management visit conducted regarding an incident where a resident was reported eloping from the facility. The analyst interviewed four staff members and reviewed the incident details with the Business Office Director. No specific deficiencies were cited in the provided text.

This report details an investigation into allegations received on 01/29/2025. The investigator found that all allegations, including improper care, dehydration, and rough handling, were unsubstantiated based on the evidence reviewed. Therefore, no deficiencies were cited in this report.

The facility underwent an annual required inspection and was reviewed by the LPA. The report indicates that no deficiencies were cited per California Code of Regulations, Title 22, suggesting compliance across inspected areas.