Westmont at San Miguel Ranch

This report details the findings of a complaint investigation conducted on February 25, 2026, regarding allegations of rough handling of a resident. The investigation reviewed records and interviewed staff and residents. Based on the evidence gathered, the allegation was deemed Unsubstantiated.

The investigation report details multiple findings related to resident safety and supervision. Two deficiencies were cited, both classified as Type A, indicating immediate health or safety risks. The primary concerns involve inadequate supervision leading to an elopement and failure to meet basic care standards.

The investigation report details multiple findings related to resident safety and supervision. Two deficiencies were cited, both classified as Type A, indicating immediate health or safety risks. The primary concerns involve inadequate supervision leading to an elopement and failure to meet basic care standards.

The facility underwent an unannounced Required Annual Inspection. The inspection found the facility to be clean, sanitary, and in good repair, with all reviewed records containing required documentation. No deficiencies were cited during this visit.

This report details a complaint investigation regarding allegations of staff financially abusing a resident. The investigation found that the allegation was unsubstantiated after reviewing records and interviewing relevant parties. No deficiencies were cited in accordance with the California Code of Regulations.

This report details a complaint investigation conducted regarding a questionable death. The investigation found that there was not a preponderance of evidence to prove the alleged violation, leading to the allegation being deemed UNSUBSTANTIATED.

This report details an investigation into a complaint alleging a resident was charged for services not rendered. The investigation reviewed billing statements, medical records, and conducted interviews. Based on the evidence reviewed, the allegation was deemed unsubstantiated.