Activcare at Rolling Hills Ranch

The investigation substantiated allegations of neglect resulting in a serious injury to a resident. Two deficiencies were cited, both classified as Type A, indicating immediate health and safety risks. The facility must immediately correct issues related to basic care, supervision, and equipment safety to prevent recurrence.

The investigation substantiated the complaint alleging a lack of supervision resulting in multiple serious falls for the resident, R1. The primary deficiency cited is a failure to provide adequate care, supervision, and services meeting the resident's needs, citing CCR 87468.2(a)(4). Two Type A deficiencies were issued due to the immediate health and safety risks posed by insufficient supervision.

The facility underwent an unannounced required Annual Inspection. The inspection noted that the facility was clean, sanitary, and in good repair, with all observed areas meeting standards. No deficiencies were observed or cited during this annual inspection.

The facility was visited for an unannounced Case Management review. The Licensing Program Analyst conducted the visit and noted that no deficiencies were cited or observed on this date. The report confirms that the facility received and acknowledged the necessary documentation regarding appeal rights.

The facility underwent a Case Management visit to address a request for a change in facility capacity. The inspector toured the facility and reviewed the requested double occupancy bedrooms. No immediate health or safety concerns were observed during the visit.

The facility underwent an unannounced Required Annual Inspection. The inspector noted that the facility was clean, sanitary, and in good repair, and that required supplies and safety equipment were present and functional. No deficiencies were observed or cited during this inspection.

This report details the findings of a complaint investigation regarding allegations of staff forcing residents to wake up, get out of bed, or leave their rooms. The investigation found that the allegations were unsubstantiated, meaning the evidence did not meet the required standard of proof. Consequently, no deficiencies were cited during this visit.