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Strong Medicare quality ratings; public reviewers often praise beautiful, clean, and modern facility. Still worth an in-person visit.
based on 72 Google reviews
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Westminster Baldwin Park has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, clean, and modern facility and highly effective physical and occupational therapy teams. Review the component ratings and current source records before deciding.
Westminster Baldwin Park is a visually appealing, upscale community that receives high praise for its physical environment, fitness amenities, and dedicated therapy staff. However, several families have reported significant concerns regarding inconsistent nursing care, administrative errors, and communication gaps during medical transitions. While many residents enjoy the lifestyle, prospective families should be aware of potential issues with staffing levels and billing accuracy.
Quality Themes
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Concerns
Rating Trends
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Distribution · 76 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The really bright spot was the Physical Therapy department. They made sure that I was in good condition to walk and ta”
“After a rough start, the Administrator came to me, listened whole heartedly to my issues and corrected them immediately. He left his card and told me I could contact him directly if I had any other issues.”
“Therapy is really good here, but beware of your billing. Make sure they are billing your correct insurance company. Do not take there word follow up.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Westminster Baldwin Park has 15 federal deficiencies across three years, with recurring issues in care planning, infection control, and medication management. The most recent survey in December 2024 found only one deficiency (infection control), suggesting significant improvement from earlier surveys that identified multiple problems with resident assessments, quality of care, and pharmacy services. All deficiencies have been corrected by the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Westminster Baldwin Park
nonprofit
Westminster Communities of Florida
9 facilities nationwide
Owners
Presbyterian Retirement Communities, INC.
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
72 reviews from families & visitors
Official Website
Visit westminstercommunitiesfl.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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