West Hills Assisted Living

The facility underwent an unannounced annual visit on March 4, 2026. The inspection noted several positive observations, including clean common areas, appropriate safety equipment, and adequate supplies. Overall, no deficiencies were cited during this review.

This report details a complaint investigation regarding allegations of financial abuse. The investigation found that the facility is not the direct Social Security Income (SSI) payee for the resident in question. Based on the review of records and interviews, the allegation was deemed unsubstantiated at this time.

The facility underwent an unannounced annual visit on 01/17/2025. Overall, the facility appeared sanitary with appropriate safety measures observed, including functional call systems and proper documentation. However, two deficiencies were noted: the fire extinguisher service date is outdated, and two exterior storage sheds were inaccessible.

This report details an investigation into an allegation that a resident escaped the facility due to lack of supervision. The investigation found that the resident was ambulatory and capable of leaving unassisted, leading the licensing analyst to deem the allegation unsubstantiated at this time.

This report details an unannounced complaint investigation conducted on August 13, 2024, regarding an allegation of illegal eviction. The investigation found that the allegation was unsubstantiated, as the facility did not evict the resident but rather waited for the resident to become medically suitable for readmission.