Wesleyan Health Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 197 Google reviews
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What this means for your family
Wesleyan Health Care Center is highly regarded for its rehabilitation therapy and vibrant activities program, making it a strong candidate for those needing short-term recovery. However, families should be aware of reports regarding inconsistent staffing levels on weekends and should plan to serve as an active advocate for their loved one's daily medical needs.
Google Reviews
Google Reviews
197 reviews on Google“Wesleyan Health Care Center receives high praise for its rehabilitation services, activities department, and overall facility cleanliness. While many families and residents report a warm, family-like atmosphere, there are serious, recurring concerns regarding understaffing, particularly on weekends, and inconsistent quality of medical care and communication.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy team
- Engaging and active activities department
- Clean and well-maintained facility
- Warm, family-oriented staff culture
Concerns
- Understaffing, especially on weekends and evenings (mentioned by 3 reviewers)
- Inconsistent medical care and medication management (mentioned by 3 reviewers)
- Poor communication and lack of coordination between staff (mentioned by 2 reviewers)
- Inadequate dining quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 199 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about your activities department; could you tell us more about the types of engaging programs available for residents?
- 2How does the nursing team ensure that medication schedules are managed accurately and consistently throughout the day and night?
- 3What specific steps are in place to ensure there is seamless communication between the daytime staff and the evening/weekend teams?
- 4Could you describe the process for managing medical emergencies or changes in health status after regular business hours?
- 5We noticed many people praise how clean and well-maintained the facility is; how does your team maintain these high standards of cleanliness daily?
- 6Could you tell us a bit more about the dining experience and how much input residents have regarding their meal options?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department is the best one in the state and they take great care of their patients! I highly recommend it and would give 10 stars if I could!”
“Memory care is AMAZING!!!!!!! Staff goes above and beyond.”
“After 5 pm. No one is around. Not enough aids! ... You have to have an advocate who keeps things moving though. Dining room is dreadful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wesleyan Health Care Center has significant ongoing concerns, with families filing complaints that triggered deficiencies related to accident prevention, patient care, and incontinence management. The facility shows persistent problems with accident hazards appearing across multiple surveys from 2023-2024, along with recurring issues in infection control and electrical safety systems. While most violations have been corrected, the pattern of repeated safety deficiencies and family complaints suggests care quality challenges.
Jan 27, 2026Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Dec 17, 2024Routine9
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 17, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 6, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Dec 4, 2023Routine10
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Oct 12, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Dec 17, 2024
$8,824
Ownership & Operations
Who Operates This Facility
Wesleyan Health Care Center
for profit
Chain Affiliation
Tlc Management
20 facilities nationwide
Chain avg rating: 4.0/5 · Rank 16 of 20
Ownership & Management
Owners
Riverview Hospital
Owner · Organization
Gibson, Cullen
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Molloy, Arthur
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Ott, Dwight
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Ott, Gary
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Ott, Ryan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
197 reviews from families & visitors
Official Website
Visit wesleyanhealthandrehab.com
Medicare data downloads
Original nursing home datasets
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