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Nursing HomeMedicaid Investigative

Aperion Care Marion LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

614 West 14th Street, Marion, IN 4695370 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 141 Google reviews

5
4
3
2
1
Aperion Care Marion LLC Nursing Home in Marion, IN — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (17 vs median 6)
  • High staff turnover (66%)

Bottom 25% in IN · Below recommended RN staffing · Worst in APERION CARE chain · $15,593 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is frequently praised for its physical therapy outcomes and clean environment, making it a potential candidate for short-term rehab. However, families should be aware of significant, recurring reports regarding poor communication and staff neglect. We strongly advise you to conduct an unannounced visit and specifically ask how the facility handles call-light responsiveness and family communication protocols.

Google Reviews

Google Reviews

141 reviews on Google
Aperion Care Marion receives a high volume of polarized reviews, with many recent five-star ratings praising the cleanliness of the facility and the friendliness of the staff. However, several critical reviews from families highlight serious concerns regarding neglect, poor communication, and issues with medication management or insurance handling. Families should weigh the positive reports of physical therapy success against the recurring complaints about staff responsiveness and patient care quality.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean9.0Activities8.0Meds2.0Memory7.0Comms2.0ValueN/A

Strengths

  • Effective physical therapy programs
  • Clean and well-maintained building
  • Friendly and welcoming staff
  • Private rooms

Concerns

  • Poor communication and lack of responsiveness to family inquiries (mentioned by 4 reviewers)
  • Neglect of basic patient care (hygiene, call lights, feeding) (mentioned by 3 reviewers)
  • Medication management and medical oversight errors (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(3)'22(4)'24(3)'26(51)

Distribution · 145 analyzed

5
123
4
5
3
1
2
2
1
14
39 reviews posted between Jul 15, 2025Jul 18, 2025 · 39 were 5-star
29 reviews posted between Jan 14, 2026Jan 17, 2026 · 29 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent focus on improving communication, what is the best way for our family to receive regular, proactive updates regarding our loved one's daily status?
  • 2We noticed some feedback regarding medication management; could you walk us through the specific oversight process you have in place to ensure accuracy and timely administration?
  • 3How does your team prioritize responding to call lights and assisting with daily hygiene needs to ensure residents feel consistently supported throughout the day?
  • 4With your physical therapy program being a standout feature, how do you integrate those sessions into the daily routine for residents who need that extra support?
  • 5What protocols are in place to ensure that medical concerns are escalated quickly to nursing leadership, especially during evenings or weekends?
  • 6We appreciate the welcoming atmosphere here; how do you encourage social interaction and engagement among the 70 residents to ensure everyone feels included in daily life?

Personalized based on this facility's data


Key Review Excerpts

Very clean, my grandmother was here for a short time & the staff treated her with utter most respect. Also physical therapy there helped her get back on track and she’s now doing better than ever.

Memory care family member · 2025★★★★★

My mom received excellent care at Aperion. She was able to recover there from a bad fall through their physical therapy program. EVERYONE was so nice, helpful, and caring!!

Long-term resident's family · 2022★★★★★

It would be zero stars if we could. We are opening a investigation against them NOW because their cna aid Christina likes to take call lights from her patients because she gets annoyed so she doesn't have to do her job.

Long-term resident's family · 2025☆☆☆☆
Source: 141 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.50hrs
67%
Registered nurses for medical care
Total Nursing
4.02hrs
98%
All nurses + aides combined
Staff Turnover
60%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility95.5%
Worse than Avg
Here
95.5%
US
12.1%
IN
24.8%
Grant
7.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility50.9%
Worse than Avg
Here
50.9%
US
95.5%
IN
95.4%
Grant
95.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility66.7%
Worse than Avg
Here
66.7%
US
93.4%
IN
93.6%
Grant
93.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
14.4%
IN
11.4%
Grant
17.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility13.7%
Better than Avg
Here
13.7%
US
15.5%
IN
13.6%
Grant
20.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility19.7%
Mixed vs Avgs
Here
19.7%
US
19.4%
IN
23.8%
Grant
23.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility62.7%
Worse than Avg
Here
62.7%
US
79.8%
IN
79.0%
Grant
77.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.1%
Better than Avg
Here
82.1%
US
81.8%
IN
81.5%
Grant
78.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
IN
1.3%
Grant
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
Well above state avg (7.6)
23 complaint-triggered
$15,593 in fines

This facility has concerning patterns with families filing 26 complaints that triggered federal inspections, revealing recurring issues with resident safety, medication management, and food safety. Safety hazards and inadequate supervision appear repeatedly across multiple years, while medication errors and food handling violations persist despite corrections. Though all deficiencies show correction dates, the frequency of family complaints and repeat violations in critical care areas suggest ongoing quality concerns that warrant careful consideration before placement.

Apr 22, 2026Routine
9
0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 26, 2026Complaint
2
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Sep 30, 2025Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Sep 9, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jul 17, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 2, 2025Routine
14
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0576Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aperion Care Marion LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Aperion Care

Chain Size

33 facilities nationwide

Chain avg rating: 2.0/5 · Rank 29 of 32 (Worst)

Ownership & Management

Owners

Aperion Indiana Investor Group, LLC

Owner · Organization

12%

Berkowitz, Benjamin

Owner

Berkowitz, David

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Meystel, Yosef

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Attinger, JefferyManaging Control - Governing BodyMarshall, LatishaManaging Control - Governing BodyClaxton, RyanOfficer / DirectorSpector, JenniferOfficer / DirectorUlbert, LisaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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