Aperion Care Marion LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 141 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (17 vs median 6)
- High staff turnover (66%)
Bottom 25% in IN · Below recommended RN staffing · Worst in APERION CARE chain · $15,593 in fines · Abuse citation
What this means for your family
This facility is frequently praised for its physical therapy outcomes and clean environment, making it a potential candidate for short-term rehab. However, families should be aware of significant, recurring reports regarding poor communication and staff neglect. We strongly advise you to conduct an unannounced visit and specifically ask how the facility handles call-light responsiveness and family communication protocols.
Google Reviews
Google Reviews
141 reviews on Google“Aperion Care Marion receives a high volume of polarized reviews, with many recent five-star ratings praising the cleanliness of the facility and the friendliness of the staff. However, several critical reviews from families highlight serious concerns regarding neglect, poor communication, and issues with medication management or insurance handling. Families should weigh the positive reports of physical therapy success against the recurring complaints about staff responsiveness and patient care quality.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy programs
- Clean and well-maintained building
- Friendly and welcoming staff
- Private rooms
Concerns
- Poor communication and lack of responsiveness to family inquiries (mentioned by 4 reviewers)
- Neglect of basic patient care (hygiene, call lights, feeding) (mentioned by 3 reviewers)
- Medication management and medical oversight errors (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 145 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on improving communication, what is the best way for our family to receive regular, proactive updates regarding our loved one's daily status?
- 2We noticed some feedback regarding medication management; could you walk us through the specific oversight process you have in place to ensure accuracy and timely administration?
- 3How does your team prioritize responding to call lights and assisting with daily hygiene needs to ensure residents feel consistently supported throughout the day?
- 4With your physical therapy program being a standout feature, how do you integrate those sessions into the daily routine for residents who need that extra support?
- 5What protocols are in place to ensure that medical concerns are escalated quickly to nursing leadership, especially during evenings or weekends?
- 6We appreciate the welcoming atmosphere here; how do you encourage social interaction and engagement among the 70 residents to ensure everyone feels included in daily life?
Personalized based on this facility's data
Key Review Excerpts
“Very clean, my grandmother was here for a short time & the staff treated her with utter most respect. Also physical therapy there helped her get back on track and she’s now doing better than ever.”
“My mom received excellent care at Aperion. She was able to recover there from a bad fall through their physical therapy program. EVERYONE was so nice, helpful, and caring!!”
“It would be zero stars if we could. We are opening a investigation against them NOW because their cna aid Christina likes to take call lights from her patients because she gets annoyed so she doesn't have to do her job.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing 26 complaints that triggered federal inspections, revealing recurring issues with resident safety, medication management, and food safety. Safety hazards and inadequate supervision appear repeatedly across multiple years, while medication errors and food handling violations persist despite corrections. Though all deficiencies show correction dates, the frequency of family complaints and repeat violations in critical care areas suggest ongoing quality concerns that warrant careful consideration before placement.
Apr 22, 2026Routine9
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 26, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 30, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 9, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 17, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 2, 2025Routine14
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Aperion Care Marion LLC
for profit
Chain Affiliation
Aperion Care
33 facilities nationwide
Chain avg rating: 2.0/5 · Rank 29 of 32 (Worst)
Ownership & Management
Owners
Aperion Indiana Investor Group, LLC
Owner · Organization
Berkowitz, Benjamin
Owner
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
141 reviews from families & visitors
Official Website
Visit aperioncare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Miller's Merry Manor
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Rolling Meadows Health Care Center
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