Wesley Commons Health and Rehabilitation Center
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus. Still worth an in-person visit.
based on 57 Google reviews
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What this means for your family
While Wesley Commons is highly regarded for its beautiful campus and social environment, there is a significant disparity in experiences regarding care. Families should look past the marketing and conduct unannounced visits to the nursing/skilled care wings to observe staff-to-resident interaction, as some families have reported serious concerns regarding neglect and administrative follow-through.
Google Reviews
Google Reviews
57 reviews on Google“Wesley Commons is a large retirement community that receives high praise for its beautiful, well-maintained campus and high-quality dining services. However, there is a stark divide in reviews; while many visitors and residents highlight the hospitality, some family members of long-term care residents have reported serious concerns regarding neglect, lack of assistance, and poor administrative responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus
- High-quality dining and food service
- Professional and welcoming staff
- Active social and community environment
Concerns
- Neglect and lack of assistance for residents (mentioned by 2 reviewers)
- Poor administrative responsiveness to complaints (mentioned by 2 reviewers)
- High cost and entry fees (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful campus and active social environment, what are some of the most popular daily activities that encourage residents to get out and socialize?
- 2How does your leadership team ensure that family members feel heard and supported if they have a concern or need to discuss a change in their loved one's care?
- 3I noticed your high ratings for dining and food service; how do you accommodate individual dietary preferences or assist residents who may need extra help during mealtimes?
- 4What protocols do you have in place to ensure consistent, proactive assistance for residents throughout the day, especially for those who may need help with mobility or daily tasks?
- 5Could you walk me through your process for communicating updates about a resident's health or medical status to family members, particularly during an emergency?
- 6With the investment required for residency here, what specific services or amenities do you feel provide the most significant value to the residents' quality of life?
Personalized based on this facility's data
Key Review Excerpts
“They let my mom lie in bed without helping her to get up she got bedsores and they let her fall and she broke her back do not put a loved one here”
“If you want your loved one to lay in bed all day without being checked on, this is your place. Upper management is a complete joke. Go to them with an issue and they’ll “look into it” or “get back with you”. Nothing ever gets done.”
“My mother spent the last 10 months of her life at Wesley Commons and words will not do for how thankful my family is for this place and their amazing team. This type of work is hard. It is difficult. You will not please everyone everyday. Still the team at WC brings love, commitment and compassion to their residents every single day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wesley Commons has a mixed safety record with 5 deficiencies across 3 surveys, including one complaint-triggered issue where families reported safety hazards. The main concerns involve medication management errors and drug labeling problems, plus issues with care planning and resident rights. All deficiencies have been corrected by the facility, suggesting responsiveness to identified problems.
Feb 13, 2026Routine2
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 19, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 14, 2023Routine2
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Oct 19, 2023
$14,521
Ownership & Operations
Who Operates This Facility
Wesley Commons Health and Rehabilitation Center
nonprofit
Ownership & Management
Owners
Wesley Commons
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit wesleycommons.org
Medicare data downloads
Original nursing home datasets
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