Greenwood Transitional Rehabilitation Unit
Strong Medicare quality ratings; families often praise highly skilled and encouraging therapy team. Still worth an in-person visit.
based on 138 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and nursing care, making it a strong candidate for post-surgical rehabilitation. However, because a few families have raised concerns about patient supervision and case management responsiveness, we recommend that you stay closely involved in your loved one's care plan and maintain direct contact with the nursing supervisor to ensure all safety needs are met.
Google Reviews
Google Reviews
138 reviews on Google“Greenwood Regional Rehabilitation Hospital is widely praised for its dedicated nursing staff, effective physical and occupational therapy, and professional care teams that prioritize patient recovery. While the vast majority of reviews are glowing, a small minority of families have raised serious concerns regarding patient safety, fall prevention, and responsiveness of case management during the discharge process.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and encouraging therapy team
- Attentive and professional nursing staff
- Clean and well-maintained facility
- Effective coordination of care and discharge planning
Concerns
- Inadequate patient supervision leading to falls (mentioned by 2 reviewers)
- Poor communication or responsiveness from case managers (mentioned by 2 reviewers)
- Concerns regarding the intensity or effectiveness of rehab programs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 139 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how encouraging the therapy team is; could you tell us more about how they tailor rehab programs to meet each resident's specific goals?
- 2With such a small, intimate community of 12 residents, how do you ensure that staff members are able to provide constant supervision and support during much-needed mobility transitions?
- 3Since we value clear communication, what is the best way for our family to stay in regular contact with the case managers regarding updates on our loved one's progress?
- 4It's great to see how much care you put into responding to community feedback; how does that feedback directly influence the way you manage daily nursing care?
- 5What does a typical day look like for residents here, and what kind of social activities are available to keep everyone engaged?
- 6In the event of a medical emergency during the night, what specific protocols are in place to ensure a rapid and coordinated response?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been very helpful and understanding when helping my grandmother. I’ve been kept in the loop through every step.”
“The staff and caregivers here are very professional and caring. They did a fantastic job caring for my father and kept us informed every step of the way.”
“My mother was a patient here for 2 months and we can’t say enough about how good the staff, doctors and therapists were to her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Greenwood Transitional Rehabilitation Unit has a relatively clean record with 4 minor deficiencies across 2 surveys, all corrected by the facility. One family complaint triggered an investigation regarding abuse reporting procedures in 2024. The main issues involved resident notification rights and respiratory care safety. All deficiencies were addressed without recurrence, suggesting responsive management when problems arise.
Jun 6, 2024Routine2
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Jun 6, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 1, 2022Routine1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Greenwood Transitional Rehabilitation Unit
for profit
Ownership & Management
Owners
Cannon, Eudora
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Ernest Health, INC
Owner · Organization
Epoch Acquisition INC
Owner (parent company) · Organization
Epoch Midco, INC
Owner (parent company) · Organization
Epoch Parent Holdings LLC
Owner (parent company) · Organization
Epoch Parent INC
Owner (parent company) · Organization
Ernest Health Holdings LLC
Owner (parent company) · Organization
One Equity Partners VII Lp
Owner (parent company) · Organization
One Equity Partners Vii-A Lp
Owner (parent company) · Organization
One Equity Partners Vii-B Lp
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
138 reviews from families & visitors
Official Website
Visit grrh.ernesthealth.com
Medicare data downloads
Original nursing home datasets
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