Wesbury United Methodist Commu
Strong Medicare quality ratings; families often praise warm, attentive nursing and care staff. Still worth an in-person visit.
based on 106 Google reviews

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What this means for your family
Wesbury is highly regarded for its clean facilities and dedicated nursing staff, making it a strong candidate for long-term care and rehab. However, families should be proactive in requesting clear communication protocols regarding care transitions, as some reviewers have expressed frustration with administrative transparency during these critical times.
Google Reviews
Google Reviews
106 reviews on Google“Wesbury United Methodist Community is widely praised for its clean, well-maintained environment and a generally compassionate, friendly staff. Families frequently highlight the facility's ability to provide high-quality care across various levels, including independent living and rehabilitation. However, some families have reported significant concerns regarding administrative communication and the handling of transitions between different levels of care.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Clean, well-maintained grounds and facilities
- Effective physical and occupational therapy programs
- Welcoming atmosphere for residents and visitors
Concerns
- Poor communication and lack of transparency during transitions between care levels (mentioned by 2 reviewers)
- Administrative issues regarding resident care decisions and family notification (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 108 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that transitions between different levels of care can be complex, what specific process do you have in place to ensure families are kept fully informed and involved during those shifts?
- 2How does your administrative team coordinate with families regarding significant care decisions to ensure we feel included in the process?
- 3With your high CMS staffing rating, how do you maintain consistent communication with families about a resident's daily progress or any changes in their health status?
- 4Since your facility has a 5-star CMS rating, what specific protocols do you have in place to ensure that high standard of care is maintained during medical emergencies or urgent health situations?
- 5What are some of the most popular daily activities or social programs that help residents feel connected and engaged within the Wesbury community?
- 6How do you ensure that the grounds and facilities remain as well-maintained and welcoming for family visits as they are currently perceived to be?
Personalized based on this facility's data
Key Review Excerpts
“The staff has gone over and beyond to care for all their emotional and physical needs. Westbury has truly been a blessing to not only them, but to my family.”
“The therapy ppl have been really good to her as well as nurses and cna’s. Kevin & Jessica songer have been really great with my mom too. They make a great team !”
“As a health care worker myself, I have seen the inside of good and bad care homes so I was very nervous when it came time to put my family member in one. I am very thankful to have found Wesbury.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wesbury United Methodist Community shows recurring fire safety and medication management issues across all three surveys, with deficiencies primarily focused on building safety systems, emergency preparedness, and pharmacy services. The facility has addressed all 47 identified deficiencies with correction dates, though similar problems persist across multiple inspections, particularly with fire alarm systems, exit safety, and drug labeling protocols.
Jul 3, 2025Routine9
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Aug 16, 2024Routine22
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Meet other general requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Oct 27, 2023Routine16
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Meet other general requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Wesbury United Methodist Commu
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
106 reviews from families & visitors
Official Website
Visit wesbury.com
Medicare data downloads
Original nursing home datasets
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