Wellsville Manor Care Center
Strong Medicare quality ratings; families often praise warm, welcoming entryway and environment. Still worth an in-person visit.
based on 24 Google reviews
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What this means for your family
While some families report positive experiences with therapy and staff, the recent, consistent reports of neglect, understaffing, and communication failures are highly concerning. If you are considering this facility, we strongly recommend requesting an unannounced tour and asking specifically about their current staff-to-resident ratios and their process for handling family complaints.
Google Reviews
Google Reviews
24 reviews analyzed“Wellsville Manor Care Center receives highly polarized feedback, with some families praising the staff's warmth and the facility's welcoming environment, while others report severe neglect and systemic failures. Critical concerns include chronic understaffing, poor communication, and instances where residents' basic physical safety and medical needs were ignored. Prospective families should be aware of the stark contrast between the positive experiences of some and the distressing reports of others regarding care quality.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming entryway and environment
- Effective rehabilitation therapy programs
- Attentive care for some long-term residents
Concerns
- Chronic understaffing leading to slow response times (mentioned by 4 reviewers)
- Poor communication with family members regarding resident status (mentioned by 2 reviewers)
- Inadequate attention to physical safety and fall prevention (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given that some families have expressed concerns about response times, could you walk me through your current process for ensuring residents receive timely assistance when they use their call bells?
- 2How does your team currently manage communication with families regarding a resident's health status or changes in care, and is there a preferred point of contact for these updates?
- 3With the rehabilitation program being a noted strength here, how do you integrate those therapy goals into the daily routine for long-term residents?
- 4What specific protocols or safety measures do you have in place to assist residents with mobility and fall prevention throughout the day?
- 5I noticed the dining experience is an area you are looking to improve; could you tell me about any upcoming changes or initiatives to enhance the mealtime experience for residents?
- 6How do you ensure that medication management is handled consistently and accurately, especially during shift changes?
Personalized based on this facility's data
Key Review Excerpts
“My friend of many years went into Wellsville Manor Care Center and they say he has round the clock care which is a lie. He has called me because he was falling out of bed and couldn't get himself back up.”
“I've been a resident for over 2 years now. I asked to learn the board transfer from my electric chair to my bed and bed to chair. They INSISTED on trying to make me stand. I explained why I couldn't because of my back n the accident I was in. Made NO difference. So when they force it I went down on the floor.”
“I HAVE BEEN LIED TO BY STAFF MEMBERS, REFUSED MEDICAL EQUIPMENT, LACK OF HELP WHEN NEEDED, HAD MONEY STOLEN FROM MY WALLET, LACK OF CARE WITH MEDICAL PROBLEMS, PERSONAL PROPERTY MISSING, HAVE WAITED FOR HELP FOR OVER 4 HOURS, CAN'T GET MEDICATION IN A TIMELY MANNER”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wellsville Manor has accumulated 25 deficiencies across recent surveys, with families filing complaints that triggered investigations into abuse reporting and grievance procedures. The facility shows recurring problems with fire safety systems, resident rights, and safety protocols that persist across multiple surveys despite reported corrections. While all deficiencies have correction dates, the pattern of repeated fire safety violations and complaint-triggered investigations regarding resident protections warrants careful consideration during your visit.
Jun 14, 2024Routine14
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Jun 14, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
May 9, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 22, 2022Routine5
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Aug 2, 2019Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Wellsville Manor Care Center
for profit
Chain Affiliation
The Mayer Family
11 facilities nationwide
Chain avg rating: 3.3/5 · Rank 2 of 11 (Best)
Ownership & Management
Owners
Estate of Alan Landa
Owner · Organization
Luba Schulsinger Estate
Owner · Organization
Eisikowicz, Sam
Owner
Landa, Steven
Owner
Mayer, Andrea
Owner
Mayer, Giorgio
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit wellsvillemanorcarecenter.com
Medicare data downloads
Original nursing home datasets
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