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Nursing HomeMedicaid

Englewood Post Acute and Rehabilitation

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.

3575 S Washington St, Englewood, CO 8011382 bedsLicensed & Active
Source: CO CDPHE — view official record
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 97 Google reviews

5
4
3
2
1
Englewood Post Acute and Rehabilitation Nursing Home in Englewood, CO — Street View
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What this means for your family

This facility offers a highly effective therapy program that many families credit for successful recoveries. However, given the recurring reports of slow response times and cleanliness issues, we strongly advise families to conduct an unannounced visit to check the facility's current state and to ask management specifically how they handle call-light response times and communication during off-hours.

Google Reviews

Google Reviews

97 reviews on Google
Englewood Post Acute and Rehabilitation receives highly polarized feedback, with many families praising the dedicated therapy and nursing teams, while others report severe neglect and communication failures. While some visitors describe a warm, home-like environment with engaging activities, a significant number of reviewers cite issues with facility cleanliness, slow response times, and poor administrative oversight. Families considering this facility should be aware of the stark contrast between experiences, as some report excellent recovery outcomes while others describe distressing conditions.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean2.0Activities9.0Meds3.0MemoryN/AComms3.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Compassionate and attentive nursing staff
  • Engaging and creative activities program
  • Strong, supportive leadership in specific departments

Concerns

  • Slow or non-existent response to call lights (mentioned by 4 reviewers)
  • Poor facility cleanliness and maintenance (pests, odors, dated rooms) (mentioned by 6 reviewers)
  • Inadequate communication from administration and case management (mentioned by 5 reviewers)
  • Staffing shortages leading to neglect or lack of supervision (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(9)'21(7)'23(8)'25(8)'26(21)

Distribution · 102 analyzed

5
68
4
7
3
0
2
4
1
23

How They Respond to Reviews

48%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given that physical and occupational therapy are noted as strong points here, how do you integrate those therapy goals into the daily routine for residents who are rehabilitating?
  • 2I noticed some feedback regarding response times for call lights; could you walk me through your current process for monitoring and prioritizing these requests to ensure residents receive timely assistance?
  • 3With the facility having 82 residents, how do you manage communication with families to ensure we are kept in the loop regarding any changes in care or health status?
  • 4I see that the facility has been working on its online presence; how does the leadership team use feedback from families to make tangible improvements to the facility's environment and cleanliness?
  • 5What specific protocols are in place to ensure that medication management is handled accurately and consistently for residents with complex health needs?
  • 6Could you share more about the creative activities program and how you encourage residents to participate in these social opportunities throughout the week?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff are always making sure that your needs are met. Therapy team is very goal driven to assure that your loved ones make it back home safely.

Long-term resident's family · 2024★★★★★

The building is old, drab, and cheerless, the rooms are damned depressing, and at the very least could use some cheerful new paint.

Rehab patient's family · 2022★★☆☆☆

My grandmother got ill very quickly and they were trying to call the doctors but could not reach them because of technical difficulty with the phone system... This left my 91-year-old grandmother moaning in pain for almost five hours.

Long-term resident's family · 2019★★☆☆☆
Source: 97 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.64hrs
85%
Registered nurses for medical care
Total Nursing
3.16hrs
77%
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

4

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility79.0%
Worse than Avg
Here
79.0%
US
95.5%
CO
94.7%
Arapahoe
95.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.0%
Worse than Avg
Here
23.0%
US
15.3%
CO
14.4%
Arapahoe
12.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.4%
Worse than Avg
Here
19.4%
US
14.4%
CO
13.8%
Arapahoe
12.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CO
93.6%
Arapahoe
94.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.5%
Mixed vs Avgs
Here
14.5%
US
19.5%
CO
11.3%
Arapahoe
8.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.2%
Better than Avg
Here
15.2%
US
15.4%
CO
20.0%
Arapahoe
15.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
81.8%
CO
76.3%
Arapahoe
78.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility70.0%
Worse than Avg
Here
70.0%
US
79.7%
CO
75.6%
Arapahoe
76.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
CO
1.5%
Arapahoe
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Near state avg (8.8)
1 complaint-triggered
$17,696 in fines

This facility shows persistent deficiency patterns across three surveys with families filing at least one complaint about resident protection from abuse and neglect. Fire safety systems and emergency preparedness are the most recurring problem areas, appearing in all three inspections, followed by issues with resident rights and care quality standards. While the facility corrects deficiencies when cited, the repeated safety violations and complaint-triggered investigation regarding resident protection raise concerns about sustained compliance and oversight.

Nov 7, 2024Routine
10
0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0231Potential for harm · Pattern

Egress Deficiencies

Provide large enough exits.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Nov 7, 2024Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 6, 2023Routine
7
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Mar 10, 2020Routine
16
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Federal Penalties

Fine

Jun 6, 2023

$17,696

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

10total
2deficiencies
Sep 3, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Apr 16, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 18, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 3, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Dec 17, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Dec 3, 2024Routine
N/A0000, 0293, 0353 and 2 more

Based on observation and record review during the survey, it was determined that the facility failed to maintain emergency power systems in accordance with Section 9.1.3 ofthe Life Safety Code and the referenced NFPA 110, Standard for Emergency and Standby Power Systems Chapter 8.The facility did not have a full test compliant during the inspection.NFPA 110, Section 8.3.8. A fuel quality test shall be performed at least annually using applicable ASTM standards or the manufacturer ' s recommendations.This deficiency could affect occupants, including residents, staff, and visitors throughout the facility. The maintenance director discussed deficient items at the exit conference. Based on observation and staff interviews during record review, it was determined that the facility failed to maintain emergency lighting in accordance with Life Safety Code NFPA 1011. Exit Lights: no annual or monthly 30/90-minute inspection report available for reviewNFPA 101 7.9.2.1* Emergency illumination shall be provided for a minimum of one and 1/2 hours in the event of failure of normal lighting. Emergency lighting facilities shall be arranged to provide initial illumination that is not less than an average of 1 ft-candle (10.8 lux) and, at any point, not less than 0.1 ft-candle (1.1 lux), measured along the path of egress at floor level. Illumination levels shall be permitted to decline to not less than an average of 0.6 ft-candle (6.5 lux) and, at any point, not less than 0.06 ft-candle (0.65 lux) at the .. Based on observation, it was found that the facility did not meet the protection requirements in accordance with NFPA 101, 25, and 13.1. Painted sprinkler head mds coordinate room 2. Painted head Corridor outside rm 2123. Wires on sprinkler pipe riser4 Accounts payable painted sprinkler heads5. Painted head in employee break roomNFPA 25 5.2.1.1.2 Any sprinkler that shows signs of any of the following shall be replaced: (1) Leakage, (2) Corrosion, (3) Physical damage, (4) Loss of fluid in the glass bulb heat responsive element, (5)* Loading (6) Painting unless painted by the sprinkler manufacturer. NFPA 25 5.2.2.2 Sprinkler piping shall not be subjected to external loads by materials either resting on the pipe or hung from the pipe.This deficiency can potentially affect occupants, including residents.. Based on the record review, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code, Section 19.7.1.6Fire drills closer than an hour apart, not at varied timesNFPA 101, 19.7.1.6 Drills shall be conducted quarterly on each shift to familiarize facility personnel (nurses, interns, maintenance engineers, and administrative staff) with the signals and emergency action required under varied conditions.This deficiency could affect occupants, including residents, staff, and visitors within the entire facility. Deficient items were discussed with the administrator and maintenance director at the exit conference. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The facility is a two-story, Type I (332) construction with a partial basement. The basement is used for support services only. There is a partial crawl space adjacent to the basement. The facility is protected throughout by a National Fire Protection Association (NFPA) 13 automatic fire suppression system and is classified as Fully Sprinklered. The facility was constructed in 1985 and is licensed for 82 beds. This re-certification survey conducted on December 3, 2024, was for compliance with the National Fire Protection Association, (NFPA 101) Life S..

Nov 7, 2024Complaint
N/A0000, 0584, 0600 and 4 more

A recertification survey with complaint #CO36744 was completed from 11/4/24 to 11/7/24. Six deficiencies were cited. An Emergency Preparedness survey was conducted from 11/4/24 to 11/7/24. No deficiencies were cited. Based on interviews and record review, the facility failed to thoroughly investigate resident-to-resident allegations of physical abuse and staff-to-resident allegations of neglect of care to prevent further instances of abuse and residents from feeling neglected for two (#60 and #18) of four residents out of 40 sample residents.Specifically, the facility failed to: -Develop a care plan focus for Resident #18, who had a known history of aggressive behaviors towards othe.. Based on observation and interviews, the facility failed to ensure that services provided met professional standards of quality for one (#21) of one resident out of 40 sample residents. Specifically, the facility failed to: -Ensure medications were not left unattended on top of the medication cart; and, -Ensure medications were not left unattended in Resident #21' s room.Findings include:I. Professional referenceAccording to the National Library of Med.. Based on observations and interviews, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections on two of four hallways.Specifically, the facility failed to:-Ensure appropriate infection control practices were followed during wound care; and,-Ensure housekeeping staff .. Based on observations and interviews, the facility failed to provide a comfortable and homelike environment in one of four units. Specifically, the facility failed to ensure: -Resident room #202, #204, #206, #209, and #212 were in good repair; and, -Baseboards in the common areas on the second floor unit were clean. Findings include: I. Facility policy and procedureThe Safe Homelike Environment policy, revised October 2024, was provided by the nursing home admi.. Based on record review and interviews, the facility failed to ensure the minimum data set (MDS) assessment accurately reflected residents' status based on the criteria outlined in the resident assessment instrument (RAI) for three (#15, #36 and #63) residents out of 40 sample residents. Specifically, the facility failed to:-Ensure the MDS assessments for Resident #15 and Resident #36 accurately documented that the residents had a preadmission assessm.. Based on record review and interviews, the facility failed to refer one (#20) of one resident reviewed out of 40 sample residents to the appropriate state-designated authority for Level II preadmission screening and resident review (PASRR) evaluation and determination for services.Specifically, the facility failed to:-Ensure Resident #20 was properly assessed on the PASRR Level I screen to gain and maintain their highest practicable medical, emotional and psychoso..

Oct 18, 2023Follow-up
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Englewood Post Acute and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

338 facilities nationwide

Chain avg rating: 3.2/5 · Rank 118 of 328

Ownership & Management

Owners

Port, Barry

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Fisher, CandaceManaging Control - Governing BodyHorton, ChristopherManaging Control - Governing BodyJorgensen, DavidOfficer / DirectorBurnam, SoonOfficer / DirectorDunyon, DavidOfficer / Director
Source: Medicare provider data

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References & Resources

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