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Chateau Des Mons Care and Assisted Living

Limited public data on Chateau Des Mons Care and Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

3426 S. Marion Street, Englewood, CO 8011348 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
3.9/5

based on 22 Google reviews

5
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Chateau Des Mons Care and Assisted Living Assisted Living in Englewood, CO — Street View
Street View

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What this means for your family

While the facility's intimate size and long-term staff were once highly regarded, recent reports regarding administrative transparency and management issues are concerning. We strongly recommend verifying all administrative and Medicaid-related claims independently and visiting during off-hours to observe current staff engagement levels.

Google Reviews

Google Reviews

22 reviews on Google
Chateau Des Mons presents a polarized experience, with some families praising the intimate, home-like environment and dedicated staff, while others report serious concerns regarding management and professional conduct. Recent reviews highlight significant frustrations with administrative transparency and potential issues regarding resident information, leading to a decline in trust compared to earlier years.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivities8.0MedsN/AMemory6.0Comms3.0ValueN/A

Strengths

  • Intimate, home-like facility size
  • Observant and caring frontline staff
  • Familiarity of staff with residents

Concerns

  • Poor management and lack of accountability (mentioned by 4 reviewers)
  • Inadequate staff attention to residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.32017(3)5.02018(2)3.42019(10)5.02020(3)3.72023(3)4.02024(4)

Distribution · 25 analyzed

5
17
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1
8

How They Respond to Reviews

46%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With your intimate size of 48 residents, how do you ensure that the frontline staff, who are so well-regarded, have the support they need from leadership to maintain that high level of personal attention?
  • 2I noticed your team is very active in responding to feedback online; how do you use that family input to improve your daily communication processes?
  • 3Since your staff is known for being very familiar with each resident, how is that personalized information shared across shifts to ensure consistent care?
  • 4What is the process for keeping families informed and involved if there is a change in a resident's health or an urgent medical situation?
  • 5Could you walk me through a typical afternoon here and tell me how the staff encourages residents to participate in the community life of the facility?
  • 6When concerns or questions arise regarding a resident's care, what is the most effective way for family members to connect with management to ensure a prompt resolution?

Personalized based on this facility's data


Key Review Excerpts

I found the staff to be observant, caring and responsive to his needs. Since I was there often and for lengthy periods of time, I had the perfect vantage point to watch interaction of s

Long-term resident's family · 2018★★★★★

The staff are friendly and amazing dealing with memory issues day in and day out. The size of the facility is perfect for my aunt. She can find her way around and not get lost.

Long-term resident's family · 2019★★★★★

This facility should be investigated ! They are asking for ur parents personal information and blaming it on Medicaid. Then when u speak with Medicaid it’s totally different information that they NEVER asked for.

Prospective family member · 2024☆☆☆☆
Source: 22 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

8total
3deficiencies
Jul 17, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jul 17, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Aug 6, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Aug 6, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Mar 6, 2024Complaint
N/A0000 & 9999

A revisit survey was completed on 3/6/24 for all previous deficiencies cited on 11/30/23. The facility is in compliance with all deficiencies that were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Mar 6, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Nov 28, 2023Complaint
N/A0000, 0610, 0664 and 5 more

A relicensure survey with complaint #CO34309. Deficiencies were cited. A change of owenership occured on 11/30/23. Based on observation and interview, the residence failed to ensure medications were stored in a locked cabinet, cart or storage area when unattended by qualified medication administration persons or other licensed staff, affecting ten current residents. (#4, #6, #7 and #9-#15)Findings include:1. Residence PolicyThe residence medication administration agreement, dated 7/2023, read in part; all medication storage areas and carts were locked when not attended by a q.. Based on observation, interview and record review the residence failed to contact the authorized practitioner for clarification of any orders in which were unclear and obtain new orders in writing affecting one of three sample residents (#3).Findings include:1. The residence' s undated resident agreement read in part: The residence agreed to provide medication administration services to residents.2. Resident #3 was admitted to the residence on 9/28/22.A .. Based on observation, interview and record review the residence failed to ensure that only medication that was ordered by a practitioner was prepared and administered to residents affecting one of three sample residents (#4). Findings include:1. Record ReviewResident #4 was admitted to the residence with diagnoses including schizoaffective disorder, bipolar disorder.The record for Resident #4 revealed the resident had three medications administered in w.. Based on observation, interview and record review, the residence failed to comply with authorized practitioner' s orders associated with medication administration affecting two of three sample residents (#3, #4) and one former resident (#16).Findings include:1. The residence' s undated resident agreement read in part: The residence agreed to provide medication administration services to residents.2. Resident #4 was admitted to the residence with diagnoses .. Based on observation, interview and record review, the residence failed to ensure staff files included qualified medication administration person (QMAP) certification documentation for three of three sample staff (#1-#3) affecting 44 current residents.Findings include:1. Observations On 11/28/23 at 7:30 a.m., Staff #1 prepared and administered medications to residents. 2. Record ReviewThe personnel files for Staff #1-#3 were reviewed and revealed Staff #1-#.. Based on observation, record review and interview, the residence failed to ensure that staff members and volunteers are of good moral and responsible character by requesting prior to staff hire, a name-based criminal history record check conducted by the Colorado Bureau of investigation (CBI) for each prospective staff member, for three of three sample staff (#1-#3) affecting 44 current residents.Findings include:a. Personnel files for Staff #1-#3 were provided a..

Nov 28, 2023Complaint
N/A0000, 0512, 0630

A recertification survey with complaint #CO34310 was completed on 11/30/23. A deficiency was cited. Based on interview and record review the facility (residence) failed to follow written policies and procedures for the administration of medication in accordance with 6 CCR 1011-1, Chapter VII, Medication Administration Regulations, affecting three of four sample participants (residents) (#3, #4) and one former resident (#16).Findings Include:1. Chapter VII regulations governing assisted living residence, require in part 14.21, that the assisted living residence shall be responsible for complying with authorized practitioner orders associated with medication administration except for those medications which a resident self-administers.Residence policy The residence' s Medication Administration Policy, dated June 2023, read in part; a medication record would be maintained on residents for whom the staff monitors or administers medications, this includes, physician order for the medication. The residence' s undated resident agreement read in part: The residence agreed to provide medication administration services to residents.b. Resident #4 was admitted to the residence with diagnoses including schizoaffective disorder, bipolar disorder.A written practitioner' s order, dated 9/26/23, directed the residence to administer Lithium 300 mg twice daily. However, November 2023, Medication administration record (MAR) read Lithium 900 mg was administer.. Based on observation, interview and record review the facility (residence) failed to develop and implement a rights modification affecting six of six sample participants (residents) (#4-#9).Findings include:1. Residence PolicyThe residence' s undated Resident Rights policy read in part: Residents had the right to choices and decisions.2. Observations:On 11/28/23 at approximately 7:05 a.m., a small group of residents were located outside in the secure outdoor courtyard, smoking. 3. Record ReviewA list of resident who smoked, provided by the wellness director read Residents #4-#6 smoked at the residence. a. Resident #4The record for Resident #4 contained a Smoking Evaluation, dated 7/5/23, which read in part: Resident #4 had cognitive loss, smoked morning, afternoon, evening and night. The assessment further read the resident did not keep smoking materials in his room for safety and was not able to smoke independently due to safety skills. However, the smoking assessment contained no evidence of unsafe smoking behavior. The record further read Resident #4 had a rights modification, dated 7/13/23, for placement in a secure environment; however, the record contained no evidence of a rights modification regarding Resident #4' s right to make decisions and choices regarding their own schedules and activities. b. Resident #5The record for Reside..

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References & Resources

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