Wellington Rehabilitation and Healthcare
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 68 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (80%)
- High RN turnover (91%)
Bottom 25% in Texas · Critically understaffed (RN) · Very high staff turnover · Worst in THE ENSIGN GROUP chain · $31,752 in fines
What this means for your family
This facility offers an impressive physical therapy program and a beautiful environment for rehabilitation. However, the high frequency of reports regarding hygiene neglect and unresponsive staff is a major red flag. If you choose this facility, you must implement a rigorous daily check-in routine to ensure your loved one's basic hygiene and medication needs are being met.
Google Reviews
Google Reviews
68 reviews analyzed“Families considering Wellington Rehabilitation and Healthcare will find a deeply polarized environment. While some residents praise the high-quality physical therapy and the beautiful facility, there are frequent and severe reports of neglect, including failure to provide hygiene care, medication errors, and unresponsive call lights. The facility's reputation is heavily split between those who experienced excellent rehab outcomes and those who witnessed significant medical and sanitary failures.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical therapy and rehab programs
- Beautiful and modern facility building
- Friendly and professional therapy staff
- Ideal location for the community
Concerns
- Severe neglect regarding hygiene and incontinence care (mentioned by 5 reviewers)
- Unresponsive call lights and slow staff response times (mentioned by 5 reviewers)
- Inadequate staffing levels, especially on night/weekend shifts (mentioned by 4 reviewers)
- Poor medication management and administration errors (mentioned by 3 reviewers)
- Issues with cleanliness and unpleasant odors (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy and rehab programs; can you tell us more about how the therapy team works with residents to meet their mobility goals?
- 2How do you ensure that call lights are answered promptly, especially during the night and weekend shifts?
- 3What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
- 4Could you describe your daily routine for maintaining resident hygiene and ensuring the living areas stay fresh and clean?
- 5What kind of daily activities or social events are planned to keep residents engaged and connected with the community?
- 6In the event of a medical emergency after hours, what is the process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The therapy was awesome!! They worked hard and got me going again, they are wonderful sweet dedicated people.”
“My dad is incontinent and appeared to have laid in a soiled diaper for 5 days. Dad was very unhappy with the stay other than the food.”
“The D.O.N, Karen was always on top of her care along with checking on all the other patients. Every department was attentive to her needs.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 12 deficiencies, including recent concerns about accident prevention and nursing staff competency that persist across surveys. The facility shows recurring problems with accident hazards, resident rights protections, and care planning assessments. While all deficiencies have correction dates, the pattern of repeated issues in safety and staff competency suggests ongoing challenges that warrant careful consideration during visits.
Feb 17, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 27, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Jun 24, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 5, 2025Routine2
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Jun 5, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nov 21, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Feb 17, 2026
$12,740
Fine
Jun 24, 2025
$14,901
Fine
Nov 21, 2024
$8,827
Ownership & Operations
Who Operates This Facility
Eastland Memorial Hospital District
for profit
WELLINGTON HEALTHCARE INC
GREGORY BUSTAMANTE
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 2.9/5 · Rank 74 of 84 (Worst)
Ownership & Management
Owners
Eastland Memorial Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
68 reviews from families & visitors
Official Website
Visit avirhg.com
Medicare data downloads
Original nursing home datasets
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