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Nursing HomeMedicaid Top Rated

Wellbrooke of Kokomo

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

2200 South Dixon Road, Kokomo, IN 4690270 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 38 Google reviews

5
4
3
2
1
Wellbrooke of Kokomo Nursing Home in Kokomo, IN — Street View
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What this means for your family

While the facility is physically clean and offers a strong rehab program, the recurring reports of slow response times to call lights and inconsistent nursing care are significant red flags. If you choose this facility, ensure you have a clear plan for frequent family visits to monitor your loved one's needs, as communication and responsiveness appear to be major weaknesses.

Google Reviews

Google Reviews

38 reviews on Google
Wellbrooke of Kokomo receives highly polarized feedback, with some residents praising the clean environment and skilled therapy team, while others report severe neglect and staffing shortages. Families frequently express frustration over slow call light response times, poor communication, and inadequate basic care for patients with complex medical needs. Prospective families should be aware of the significant divide between positive experiences and reports of substandard nursing care.

Quality Themes

Tap a score for details
Food6.0Staff4.0Clean8.0Activities5.0Meds2.0MemoryN/AComms3.0Value3.0

Strengths

  • Clean, well-maintained facility
  • Skilled physical and occupational therapy team
  • Bright, odor-free environment
  • Friendly frontline staff

Concerns

  • Slow or non-existent response to call lights (mentioned by 6 reviewers)
  • Inadequate nursing staffing levels (mentioned by 4 reviewers)
  • Poor communication with family members (mentioned by 3 reviewers)
  • Neglect regarding basic hygiene and patient comfort (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'17(4)'19(1)'22(6)'24(3)'26(3)

Distribution · 40 analyzed

5
18
4
5
3
1
2
1
1
15

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that the facility is kept very clean and bright; what specific protocols do you have in place to ensure that same level of attention is consistently applied to individual resident hygiene and personal comfort?
  • 2With the current staffing levels, what is your internal process for monitoring and responding to call lights to ensure residents receive timely assistance?
  • 3I see that you are active in responding to feedback online; how do you translate that commitment to transparency into your daily communication with families regarding a resident's health updates or care changes?
  • 4Given the importance of medication management, could you walk me through your process for ensuring accuracy and timely administration for residents?
  • 5Since your therapy team is highly regarded, how do they collaborate with the nursing staff to ensure a resident's physical progress is maintained throughout the rest of their daily routine?
  • 6What does a typical social or activity schedule look like for a resident here, and how do you encourage participation for those who might be more reserved?

Personalized based on this facility's data


Key Review Excerpts

I timed how long it took them to answer a call light. 33 minutes! I called the ED and left a voicemail and didn’t get a return call.

Long-term resident's family · 2022☆☆☆☆

The Rehab staff is a 6, outstanding, simply outstanding. Grounds are pleasing and most if not all rooms have windows.

Rehab patient · 2017★★★★

The staff even went above and beyond to work with insurance to ensure coverage and kept in communication regarding any challenges with insurance.

Short-term rehab family · 2025★★★★★
Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.24hrs
OK
Registered nurses for medical care
Total Nursing
3.90hrs
95%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.6%
Better than Avg
Here
3.6%
US
12.1%
IN
24.8%
Howard
13.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility35.0%
Worse than Avg
Here
35.0%
US
19.4%
IN
23.8%
Howard
21.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility28.3%
Worse than Avg
Here
28.3%
US
19.5%
IN
23.5%
Howard
24.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
15.5%
IN
13.6%
Howard
15.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
14.4%
IN
11.4%
Howard
16.3%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.4%
Worse than Avg
Here
11.4%
US
5.3%
IN
5.6%
Howard
5.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.1%
Better than Avg
Here
90.1%
US
79.8%
IN
79.0%
Howard
81.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility83.2%
Better than Avg
Here
83.2%
US
81.8%
IN
81.5%
Howard
81.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
IN
1.3%
Howard
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Near state avg (7.6)
2 complaint-triggered
$8,824 in fines

Wellbrooke of Kokomo has an extensive deficiency record with 49 violations across 6 surveys, including families filing complaints about medication errors, treatment failures, and abuse reporting issues. The facility shows persistent problems with resident care, medication management, and fire safety across multiple years. While all deficiencies show correction dates, the recurring pattern of care violations and complaint-triggered investigations suggests ongoing quality concerns families should carefully consider.

Feb 20, 2026Routine
11
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 27, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 18, 2025Routine
6
0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0927Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Feb 14, 2024Routine
11
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 1, 2023Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Feb 14, 2024

$8,824

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wellbrooke of Kokomo

Organization Type

for profit

Chain Affiliation

Chain Name

Trilogy Health Services

Chain Size

124 facilities nationwide

Chain avg rating: 4.0/5 · Rank 53 of 120

Ownership & Management

Owners

Witham Memorial Hospital

Owner · Organization

100%

Trilogy Healthcare Holdings INC

Owner (parent company) · Organization

Barney, Leigh

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Davis, David

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Bayston, BrettManaging Control - Governing BodyBrand, JohnManaging Control - Governing BodyCastetter, AndreaManaging Control - Governing BodyHawkins, ClaudeManaging Control - Governing BodyHornbecker, MichaelManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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