Wellbrooke of Kokomo
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 38 Google reviews

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What this means for your family
While the facility is physically clean and offers a strong rehab program, the recurring reports of slow response times to call lights and inconsistent nursing care are significant red flags. If you choose this facility, ensure you have a clear plan for frequent family visits to monitor your loved one's needs, as communication and responsiveness appear to be major weaknesses.
Google Reviews
Google Reviews
38 reviews on Google“Wellbrooke of Kokomo receives highly polarized feedback, with some residents praising the clean environment and skilled therapy team, while others report severe neglect and staffing shortages. Families frequently express frustration over slow call light response times, poor communication, and inadequate basic care for patients with complex medical needs. Prospective families should be aware of the significant divide between positive experiences and reports of substandard nursing care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Skilled physical and occupational therapy team
- Bright, odor-free environment
- Friendly frontline staff
Concerns
- Slow or non-existent response to call lights (mentioned by 6 reviewers)
- Inadequate nursing staffing levels (mentioned by 4 reviewers)
- Poor communication with family members (mentioned by 3 reviewers)
- Neglect regarding basic hygiene and patient comfort (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility is kept very clean and bright; what specific protocols do you have in place to ensure that same level of attention is consistently applied to individual resident hygiene and personal comfort?
- 2With the current staffing levels, what is your internal process for monitoring and responding to call lights to ensure residents receive timely assistance?
- 3I see that you are active in responding to feedback online; how do you translate that commitment to transparency into your daily communication with families regarding a resident's health updates or care changes?
- 4Given the importance of medication management, could you walk me through your process for ensuring accuracy and timely administration for residents?
- 5Since your therapy team is highly regarded, how do they collaborate with the nursing staff to ensure a resident's physical progress is maintained throughout the rest of their daily routine?
- 6What does a typical social or activity schedule look like for a resident here, and how do you encourage participation for those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“I timed how long it took them to answer a call light. 33 minutes! I called the ED and left a voicemail and didn’t get a return call.”
“The Rehab staff is a 6, outstanding, simply outstanding. Grounds are pleasing and most if not all rooms have windows.”
“The staff even went above and beyond to work with insurance to ensure coverage and kept in communication regarding any challenges with insurance.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
9
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wellbrooke of Kokomo has an extensive deficiency record with 49 violations across 6 surveys, including families filing complaints about medication errors, treatment failures, and abuse reporting issues. The facility shows persistent problems with resident care, medication management, and fire safety across multiple years. While all deficiencies show correction dates, the recurring pattern of care violations and complaint-triggered investigations suggests ongoing quality concerns families should carefully consider.
Feb 20, 2026Routine11
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 27, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 18, 2025Routine6
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Feb 14, 2024Routine11
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 1, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Feb 14, 2024
$8,824
Ownership & Operations
Who Operates This Facility
Wellbrooke of Kokomo
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 53 of 120
Ownership & Management
Owners
Witham Memorial Hospital
Owner · Organization
Trilogy Healthcare Holdings INC
Owner (parent company) · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Davis, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit wellbrookeofkokomo.com
Medicare data downloads
Original nursing home datasets
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