Wellbridge of Romeo
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 81 Google reviews
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What this means for your family
WellBridge of Romeo is highly regarded for its physical therapy and modern facility, making it a potential candidate for short-term rehab. However, given the recurring and serious reports of understaffing and medication management errors, you must be prepared to be highly involved in your loved one's daily care. We strongly recommend visiting during off-hours to observe staffing levels and asking specifically about their protocols for medical oversight and communication.
Google Reviews
Google Reviews
81 reviews on Google“WellBridge of Romeo receives highly polarized feedback, with many families praising the facility's modern, clean environment and effective physical therapy programs. However, a significant number of reviewers report critical issues regarding chronic understaffing, inconsistent nursing care, and poor responsiveness to medical needs. Families should weigh the facility's aesthetic appeal and therapy success against recurring reports of neglect and communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Modern, clean, and well-appointed facility
- Professional and compassionate individual staff members
- High-quality dining options
Concerns
- Chronic understaffing leading to neglect (mentioned by 9 reviewers)
- Poor communication and responsiveness to family/patient needs (mentioned by 5 reviewers)
- Inadequate care for complex medical needs or dementia (mentioned by 3 reviewers)
- Difficulty accessing the facility or getting staff to answer doors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 84 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to every piece of feedback from families; how do you ensure that communication remains consistent between the nursing staff and us as family members?
- 2Since the facility looks so modern and well-maintained, could you tell us more about the dining experience and how much variety there is in the daily menus?
- 3We are looking for a place that can handle complex medical needs; how does your team specifically manage medication administration and specialized care for residents with high-acuity requirements?
- 4With the high ratings in physical and occupational therapy, how often do residents typically participate in these sessions to help maintain their mobility?
- 5How do you ensure that the staff is always accessible and responsive to a resident's needs, especially during the evening or overnight hours?
- 6What kind of daily activities or social engagement programs do you have in place to keep the residents active and connected to the community?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy department was EXCELLENT. We are truly thankful to have a facility like this in our community!”
“My mom was placed there for short physical rehabilitation... I fought and pushed hard to get her into this facility which was the BIGGEST MISTAKE I have ever made. They kept giving her Ibuprofen every 4 hrs on an empty stomach which caused a GI bleed.”
“The surroundings are lovely but apparently all of their money gets put into a pretty facade because they are unbelievably understaffed at all times.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed reports leading to deficiencies in abuse reporting, pressure ulcer care, and medication management. WellBridge of Romeo shows a pattern of issues in quality of care, resident rights, and care planning across multiple surveys, though all violations have been corrected by the facility with documented completion dates.
Dec 17, 2025Routine3
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 10, 2024Routine2
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Oct 10, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Mar 20, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 16, 2023Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Wellbridge of Romeo
for profit
Chain Affiliation
The Wellbridge Group
8 facilities nationwide
Chain avg rating: 2.8/5 · Rank 1 of 8 (Best)
Ownership & Management
Owners
E2g, LLC
Owner · Organization
Frank M Wronski Living Trust
Owner · Organization
Senior Care Equities #15 LLC
Owner · Organization
Perry, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit thewellbridgegroup.com
Medicare data downloads
Original nursing home datasets
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