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Assisted Living

Orchard Grove Health Campus

Families consistently rate this highly — reviewers highlight resort-style, clean, and well-maintained campus. Schedule a visit to confirm the fit.

71150 Orchard Crossing Ln, Romeo, MI 4806538 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.0/5

based on 53 Google reviews

5
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1
Orchard Grove Health Campus Assisted Living in Romeo, MI — Street View
Street View

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What this means for your family

While Orchard Grove offers a beautiful environment and excellent social activities, the recent surge in reports regarding poor communication and clinical negligence is concerning. We strongly advise families to conduct unannounced visits and specifically ask for the facility's recent state survey results before committing to long-term care.

Google Reviews

Google Reviews

53 reviews on Google
Orchard Grove Health Campus receives polarized feedback, with many praising the physical beauty of the grounds and the quality of independent living activities, while others report severe concerns regarding communication, management, and clinical care. Families often highlight the facility's resort-like atmosphere and engaging events, yet multiple critical reviews describe issues with understaffing, medication management, and a lack of responsiveness from leadership.

Quality Themes

Tap a score for details
Food9.0Staff5.0Clean9.0Activities9.0Meds2.0MemoryN/AComms2.0Value3.0

Strengths

  • Resort-style, clean, and well-maintained campus
  • Engaging activities and events for families
  • Friendly and compassionate frontline staff
  • Strong independent living amenities

Concerns

  • Poor communication and lack of responsiveness from management (mentioned by 4 reviewers)
  • Understaffing leading to neglect or delayed care (mentioned by 3 reviewers)
  • Inadequate medication management or medical oversight (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(4)'21(2)'23(14)'25(38)'26(5)

Distribution · 92 analyzed

5
66
4
3
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1
17
10 reviews posted between Feb 13, 2024Feb 15, 2024 · 10 were 5-star

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that you host many family-focused events, how do you typically keep families informed about changes in their loved one's daily routine or care plan?
  • 2With your resort-style campus, what are some of the most popular activities that residents and their visiting family members enjoy together?
  • 3How does your nursing team coordinate with outside physicians to ensure that medication management remains accurate and consistent for each resident?
  • 4What is the standard process for family members to escalate concerns or get quick updates from the management team when they have questions?
  • 5Can you walk me through how your staff is alerted and how quickly they respond when a resident needs assistance, especially during evening or overnight hours?
  • 6How do you ensure that staffing levels remain consistent throughout the week so that every resident receives the same high level of care and attention?

Personalized based on this facility's data


Key Review Excerpts

Beautiful place but can never speak to anyone about anything. Billing questions, staff, nothing. Everytime I call about something no one is available but someone will call back....which they never do.

Long-term resident's family · 2025★★☆☆☆

In less than 48 hours she fell (with an injury) AND developed a sacral bedsore. We brought her home immediately and had to forego the remainder of our much needed respite.

Hospice respite family member · 2026☆☆☆☆

My dad recently stayed at Orchard Grove Rehabilitation Center, and I can't say enough positive things about the level of care he received from two standout team members, Erica and Brandon.

Rehab patient's daughter · 2025★★★★★
Source: 53 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total

Key Findings

No deficiencies found. All reviewed inspection and licensing reports indicate that the facility is in substantial compliance with state health and safety regulations.

May 9, 2025Routine
CleanReport

No deficiencies found during this inspection.

Jun 20, 2023Routine
CleanReport

No deficiencies found during this inspection.

Jan 5, 2017Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Trilogy Healthcare of Romeo, LLC

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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