Wedgwood Gardens Care Center
Strong Medicare quality ratings; families often praise exceptional physical therapy and rehabilitation services. Still worth an in-person visit.
based on 82 Google reviews
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What this means for your family
This facility offers exceptional physical therapy and rehabilitation, which many families find highly effective for recovery. However, the recurring reports of neglect and hygiene issues are concerning; we strongly recommend unannounced visits during weekends and evenings to verify the standard of care your loved one will receive.
Google Reviews
Google Reviews
82 reviews on Google“Wedgwood Gardens Care Center receives highly polarized feedback, with many families praising the facility for its exceptional physical therapy team and compassionate nursing staff. However, a significant number of reviewers report serious concerns regarding neglect, poor hygiene, and chronic understaffing, particularly during overnight shifts. Families should be aware that experiences appear inconsistent, ranging from high-quality, attentive care to reports of residents being left in soiled garments or lacking basic assistance.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehabilitation services
- Warm, attentive, and compassionate nursing staff
- Clean and well-maintained facility environment
- Proactive communication with family members
Concerns
- Chronic understaffing leading to neglect (mentioned by 9 reviewers)
- Poor hygiene and failure to assist with basic personal care (mentioned by 7 reviewers)
- Unprofessional or dismissive administrative staff (mentioned by 4 reviewers)
- Poor food quality and lack of assistance with feeding (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's strong reputation for physical therapy, how do you integrate those rehabilitation services into the daily routine for residents who need extra support?
- 2I noticed that communication with families is a noted strength here; what is your standard process for keeping us updated on our loved one’s daily care and well-being?
- 3With the current staffing levels, how do you ensure that residents receive consistent, timely assistance with personal hygiene and daily grooming needs?
- 4I see that you are very active in responding to feedback online; how does that input from families directly influence the changes you make to facility operations or dining services?
- 5We are interested in learning more about the dining experience; what steps are being taken to improve food quality and ensure that residents who need help with feeding receive the necessary attention during meals?
- 6In the event of a sudden medical change or emergency, what is your protocol for notifying family members and coordinating with the resident's primary care team?
Personalized based on this facility's data
Key Review Excerpts
“The physical Therapists are wonderful! My father went from being immobile even needing help getting in and out of bed to standing up by himself and walking without a walker or an”
“My mother was not bathed. only when we came to visit did they dress her and wet her hair and comb it to the side.”
“The staff was always attentive and caring and respectful of him. They communicated frequently with us on his condition and always made us feel like they were in this with us and we were not alone.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues across safety systems, infection control, and medication management that span multiple surveys from 2021 to 2025. Infection control deficiencies appeared in all three surveys, while fire safety and smoke barrier problems persist, and medication error rates exceeded acceptable standards. One complaint-triggered deficiency indicates families have filed reports about transparency issues. While all deficiencies show correction dates, the pattern of repeated problems in critical safety areas warrants careful consideration during visits.
Mar 19, 2025Routine8
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 19, 2025Complaint1
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Mar 3, 2023Routine12
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have an externally vented heating system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jan 20, 2021Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Wedgwood Gardens Care Center
for profit
Ownership & Management
Owners
18 Karat LLC
Owner · Organization
Esther Friedman Revocable Trust for Heshy Sobel
Owner · Organization
Kaszirer Family Trust
Owner · Organization
Route 9 North LLC
Owner · Organization
Wedgwood Gardens Care Center
Owner · Organization
Kaszirer, Miriam
Owner
Kaszirer, Sarah
Owner
Kaszirer, Henry
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
82 reviews from families & visitors
Official Website
Visit wedgwoodgardens.com
Medicare data downloads
Original nursing home datasets
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