Applewood Village, INC
Strong Medicare quality ratings; families often praise active social and event calendar. Still worth an in-person visit.
based on 71 Google reviews
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What this means for your family
While Applewood Village offers an impressive social calendar and strong leadership during emergencies, recent reviews suggest a concerning decline in care quality and communication under new management. Families should conduct a thorough tour and specifically ask about current staffing ratios and the process for addressing resident complaints, as multiple families have reported difficulty getting issues resolved.
Google Reviews
Google Reviews
71 reviews on Google“Applewood Village receives polarized feedback, with many families praising the active social calendar, beautiful grounds, and the responsiveness of leadership during crises. However, significant concerns exist regarding recent management changes, with multiple reports of declining care quality, poor communication, and aggressive price increases. Families should carefully weigh the positive reports of long-term resident satisfaction against recent, serious allegations of neglect and staffing issues.”
Quality Themes
Tap a score for detailsStrengths
- Active social and event calendar
- Beautiful, well-maintained campus
- Responsive leadership during emergencies
- Strong rehabilitation therapy services
Concerns
- Significant decline in quality of care under new management (mentioned by 3 reviewers)
- Slow response times for basic assistance (e.g., toileting) (mentioned by 2 reviewers)
- Aggressive pricing and lack of transparency regarding fees (mentioned by 3 reviewers)
- Staff communication barriers and unprofessionalism (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about your social calendar; could you walk us through some of the specific activities or events planned for residents this month?
- 2It's great to see how much leadership engages with the community online; how does the management team typically communicate important updates or changes to families?
- 3Since we are looking for consistent support, how do you ensure that staff are able to respond promptly to residents' requests for assistance throughout the day?
- 4Can you tell us more about your approach to medication management and how you ensure accuracy and safety for every resident?
- 5We noticed your campus is very well-maintained; how does the facility handle any unexpected medical emergencies or changes in a resident's health status after hours?
- 6Could you provide some clarity on the total monthly cost and what specific services or amenities are included in the base pricing to help us plan our budget?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother has had a consistently positive experience while living at applewood village for the last 18+ months. At 96 years old, she is not always easy to please but always brags about where she lives.”
“My Mother died there. She was paying a ridiculous amount of money for it. When I visited her, she was dressed in sweat pants. She never even owned a pair and would have been appalled if she had been aware.”
“Most employees are nice and care about the patients. The others need a new profession. Short version of complaints. Example, waiting 2 1/4 hours to be taken to the bathroom after telling 3 people, the 4th tells you that no one told them.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
13
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Applewood Village has 11 deficiencies across two surveys, primarily involving fire safety systems, electrical systems, and infection control. The facility shows a concerning pattern with generator and power issues appearing in both 2022 and 2024 surveys, suggesting potential recurring problems. All deficiencies have correction dates provided, but the repeat electrical issues warrant attention when evaluating this facility.
Nov 27, 2024Routine6
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 21, 2022Routine5
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Ownership & Operations
Who Operates This Facility
Applewood Village, INC
nonprofit
Ownership & Management
Owners
Atlantic Health System
Owner · Organization
Centra State Health Care System
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
71 reviews from families & visitors
Official Website
Visit fellowshiplifeinc.org
Medicare data downloads
Original nursing home datasets
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