Wedgewood South

Strengths

• Historically friendly and professional staff
• Clean environment (noted in older reviews)
• Compassionate care in past years

Concerns

• Inadequate caregiver training and lack of compassion (mentioned by 2 reviewers)
• Staffing shortages leading to neglect of basic needs (mentioned by 2 reviewers)
• Decline in food quality and variety (mentioned by 2 reviewers)
• Safety issues and lack of supervision

How They Respond to Reviews

Questions for Your Tour

• 1With such a cozy, small community of 14 residents, how do you ensure everyone gets personalized attention during meal times?
• 2Since the facility is so intimate, what kind of daily social activities or outings do you organize to keep the residents connected?
• 3How does the staff manage medical needs or unexpected health changes during the overnight hours?
• 4I noticed the team is very active in communicating with families; how do you typically share updates about a resident's well-being?
• 5What is the process for coordinating with outside doctors or specialists when a resident needs a follow-up appointment?
• 6How do you help new residents integrate into the small group to ensure they feel at home right away?

Personalized based on this facility's data