Wedgewood South
Limited public data on Wedgewood South. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 16 Google reviews
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What this means for your family
While this facility historically provided excellent, family-like care, recent reviews suggest a significant decline in safety and staffing standards. If you choose this facility, you must closely monitor hygiene, medication administration, and staff responsiveness, as multiple families have reported neglectful conditions.
Google Reviews
Google Reviews
16 reviews on Google“While the facility received high praise for its friendly and professional staff in previous years, recent reviews indicate a severe decline in care quality. Families should be aware of serious allegations regarding inadequate staffing, lack of caregiver training, and failure to provide basic hygiene and safety assistance.”
Quality Themes
Tap a score for detailsStrengths
- Historically friendly and professional staff
- Clean environment (noted in older reviews)
- Compassionate care in past years
Concerns
- Inadequate caregiver training and lack of compassion (mentioned by 2 reviewers)
- Staffing shortages leading to neglect of basic needs (mentioned by 2 reviewers)
- Decline in food quality and variety (mentioned by 2 reviewers)
- Safety issues and lack of supervision
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a cozy, small community of 14 residents, how do you ensure everyone gets personalized attention during meal times?
- 2Since the facility is so intimate, what kind of daily social activities or outings do you organize to keep the residents connected?
- 3How does the staff manage medical needs or unexpected health changes during the overnight hours?
- 4I noticed the team is very active in communicating with families; how do you typically share updates about a resident's well-being?
- 5What is the process for coordinating with outside doctors or specialists when a resident needs a follow-up appointment?
- 6How do you help new residents integrate into the small group to ensure they feel at home right away?
Personalized based on this facility's data
Key Review Excerpts
“My father has lived at Wedgwood for almost 2 years. It started out nice to win you over, but it has gone downhill fast. They can't keep staff, and the ones they do have must have been found off the street with no training on how to care for the elderly and their needs.”
“The staff was responsive and always treated her with the utmost care and dignity. Everyone there became like family to us.”
“My grandmother was there 3 months never any help to the bathroom she fell 3 times the 3rd fall in the bathroom broke her hip and she died after surgery two days later”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on November 15, 2023, showed no new violations, but a previous inspection from January 2022 identified several issues related to fire safety maintenance and documentation. All identified life safety violations from that 2022 period were marked as corrected by February 2022, and there are currently no active enforcement actions against the facility.
Jan 13, 2022Routine
Life Safety Code (5 violations)
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to keep documentation about the fire sprinkler system onsite at the facility.
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
Ownership & Operations
Who Operates This Facility
Lubbock Prime Life, LLC
for profit
JILL J NORRIS
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit wedgewoodsouthseniorliving.net
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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