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Assisted Living

Wedgewood South

Limited public data on Wedgewood South. Call, tour, and ask to meet current residents' families — your own impression matters most.

9812 Vinton Ave, Lubbock, TX 7942414 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
3.4/5

based on 16 Google reviews

5
4
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2
1
Wedgewood South Assisted Living in Lubbock, TX — Street View
Street View

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What this means for your family

This facility has shown a severe decline in care standards over the last few years. While older reviews suggest a wonderful environment, recent families report critical issues with caregiver training, resident safety, and staffing levels. If you choose this facility, you must closely monitor hygiene, medication administration, and staff responsiveness.

Google Reviews

Google Reviews

16 reviews analyzed
Families should exercise extreme caution, as recent reviews from 2023 onwards report severe issues including inadequate caregiver training, frequent resident falls, and neglectful hygiene practices. While older reviews from 2017-2019 were overwhelmingly positive regarding staff friendliness, the most recent feedback highlights a significant decline in care quality and staffing stability.

Quality Themes

Tap a score for details
Food2.0Staff2.0Clean3.0ActivitiesN/AMeds1.0MemoryN/AComms2.0Value1.0

Strengths

  • Historically friendly staff
  • Clean environment (in older reviews)

Concerns

  • Inadequate caregiver training and neglect (mentioned by 2 reviewers)
  • Declining food quality (mentioned by 2 reviewers)
  • Staffing shortages and lack of responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.52017(8)5.02018(4)5.02019(20)1.02020(5)5.02022(1)1.32023(13)1.02025(4)

Distribution

5
21
4
3
3
0
2
0
1
15
12 reviews posted between Oct 24, 2019Oct 24, 2019 · 12 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a small, intimate community of 14 residents, how do you ensure every person receives personalized attention during meal times?
  • 2Could you tell me more about how the dining experience is structured and how the menu is updated to ensure variety and quality?
  • 3What specific training programs do your caregivers undergo to ensure they are fully prepared for the unique care needs of each resident?
  • 4How does the team handle communication with families, especially if there is a change in a resident's health or a need for a quick response?
  • 5What is the protocol for managing medications and how do you ensure there are no lapses in administration during shift changes?
  • 6In the event of a medical emergency after hours, what is the immediate process for getting help and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

My father has lived at Wedgewood for almost 2 years. It started out nice to win you over, but it and has gone downhill fast. They can't keep staff, and the ones they do have must have been found off the street with no training on how to care for the elderly and their needs.

Long-term resident's family · 2023☆☆☆☆

My grandmother was there 3 months never any help to the bathroom she fell 3 times the 3rd fall in the bathroom broke her hip and she died after surgery two days later

Deceased resident's family · 2023☆☆☆☆

The staff was responsive and always treated her with the utmost care and dignity. Everyone there became like family to us.

Former resident's family · 2017★★★★
Source: 16 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
1deficiencies

Key Findings

The most recent inspection of Wedgewood South on November 10, 2023, identified one health code violation regarding resident protection from abuse, neglect, and exploitation. This deficiency was noted as corrected by November 11, 2023, and there are currently no active enforcement actions on record.

Nov 10, 2023Routine

Health Code (1 violations)

Health CodeCorrected Nov 11, 2023

The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lubbock Prime Life, LLC

Organization Type

for profit

Administrator

JILL J NORRIS

Source: State licensing data

Contact

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References & Resources

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