Hansford County Hospital District DBA Lakeridge Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 19 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (11 vs median 8.0)
- High staff turnover (55%)
Bottom 25% in Texas · Critically understaffed (RN) · Worst in GULF COAST LTC PARTNERS chain · $30,561 in fines
What this means for your family
While some families have found comfort here, the facility has a deeply troubling history of reported theft and patient neglect. If you choose this facility, you must implement a strict system for tracking personal belongings and perform unannounced visits to ensure staff are treating residents with dignity.
Google Reviews
Google Reviews
19 reviews on Google“Families should exercise extreme caution when considering this facility due to severe allegations of patient neglect, theft of personal belongings, and verbal abuse. While some long-term residents have had positive experiences with caring staff and clean rooms, there is a recurring pattern of reports regarding missing items and inadequate monitoring of residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate care from specific staff members
- Clean and well-maintained facility
- Engaging activities for residents
Concerns
- Theft or loss of residents' personal belongings (mentioned by 3 reviewers)
- Unprofessional or abusive behavior by nursing staff (mentioned by 3 reviewers)
- Inadequate meal service and food quality (mentioned by 2 reviewers)
- Negligence leading to physical injury (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about some of your specific staff members being so compassionate; how do you foster that culture of care among the entire nursing team?
- 2What specific steps are in place to ensure that residents' personal belongings and valuables are kept secure and accounted for?
- 3Could you tell us more about the daily activity calendar and how you keep residents engaged with the community?
- 4How does the facility manage communication with families to ensure we are always updated on our loved one's health and well-being?
- 5What is the process for managing medical emergencies or changes in care needs during the overnight hours?
- 6We'd love to hear more about the dining experience, specifically how the menu is planned and how you ensure meal quality meets everyone's needs.
Personalized based on this facility's data
Key Review Excerpts
“My husband has been at Lakeridge for 14 months. He is very well cared for, loved, and spoiled! The food is good, the rooms are a nice size, the activities are enjoyable, and the facility is clean.”
“My mother was there for a short time and staff I dealt with were professional and compassionate. Diane was wonderful and caring while keeping us updated.”
“The place has gone downhill. They have CNAs that take forever to do anything. They have one that is so dense, she can't even boil water.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing issues across multiple areas, with families filing complaints that triggered 4 inspections. The most recurring problems involve infection control, food safety and preparation, and accident prevention - issues that have persisted across surveys from 2022 to 2024. While the facility corrects deficiencies when cited, the pattern of repeated violations in critical care areas like infection control and safety supervision raises concerns about sustained quality improvement.
Mar 5, 2026Routine6
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Sep 5, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 28, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 9, 2024Routine22
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 9, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 11, 2024Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Federal Penalties
Fine
Dec 9, 2024
$30,561
Ownership & Operations
Who Operates This Facility
Hansford County Hospital District
for profit
LAKERIDGE LTC PARTNERS INC
JAMES JONES, JR
Chain Affiliation
Gulf Coast Ltc Partners
19 facilities nationwide
Chain avg rating: 2.4/5 · Rank 16 of 20 (Worst)
Ownership & Management
Owners
Hansford County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit lakeridgecare.com
Medicare data downloads
Original nursing home datasets
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