Washington Rehabilitation and Nursing Center
Strong Medicare quality ratings; families often praise clean, well-maintained building (in some reports). Still worth an in-person visit.
based on 61 Google reviews
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What this means for your family
While the facility has a history of positive reviews from years past, the recent trend is deeply concerning with multiple reports of neglect and administrative failures. If you are considering this facility, we strongly advise you to conduct unannounced visits, speak directly with current residents' families, and verify the facility's most recent state inspection reports for citations regarding care and staffing.
Google Reviews
Google Reviews
61 reviews on Google“Washington Rehabilitation and Nursing Center faces severe and consistent allegations of resident neglect, unprofessional management, and poor communication. While some reviewers praise the facility for a 'home-town' feel and attentive care, these positive reports are heavily outweighed by recent, detailed accounts of unsanitary conditions, medication errors, and staff mistreatment of residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained building (in some reports)
- Friendly, attentive nursing staff (in some reports)
- Strong rehabilitation therapy team
Concerns
- Neglect and poor quality of care (mentioned by 12 reviewers)
- Unprofessional and unresponsive management/administration (mentioned by 7 reviewers)
- Medication management errors (mentioned by 4 reviewers)
- Poor communication with family members (mentioned by 6 reviewers)
- Unsanitary conditions (roaches, smells, hygiene) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With your high CMS health inspection rating, what specific protocols do you have in place to ensure medication administration is always accurate and timely?
- 2We want to make sure we stay in the loop; what is your preferred method for keeping family members updated on a loved one's daily health and well-being?
- 3How does the facility manage cleanliness and hygiene in the resident rooms and common areas to ensure a comfortable environment?
- 4Could you tell us more about the dining experience, specifically regarding the variety of meals and how you ensure food quality is consistent?
- 5What kind of daily activities or social programs are available to keep residents engaged and active within the community?
- 6In the event of a medical emergency during the night, what is the immediate process for notifying both the clinical team and the family?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been at this nursing facility for just one night, and she is already being neglected. Her call button is being ignored. She was admitted for rehabilitation, yet her prescribed medications are not being administered.”
“The administrator in here is a dictator... she has not once but twice admitted to not being qualified to do her job in front of a resident and worker! She is making rules up and cannot back up her claims!”
“My mom has been there for over 5 years... Not only did this facility pass the test of abuse and neglect, they exceeded my high expectations of createing an environment of love and giving the elderly a high quality of life.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced recurring safety issues, particularly with fire safety systems and infection control programs appearing in multiple surveys from 2022 to 2025. Two complaint-triggered deficiencies indicate families have filed reports regarding abuse/neglect reporting procedures and care planning. While all deficiencies show correction dates, the pattern of repeated fire safety violations and the recent complaint about potential abuse reporting suggests ongoing operational challenges that warrant careful consideration during your visit.
Nov 25, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 19, 2025Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Mar 7, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 7, 2024Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Dec 1, 2022Routine7
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Washington Rehabilitation and Nursing Center
for profit
Chain Affiliation
Ventura Services
14 facilities nationwide
Chain avg rating: 2.9/5 · Rank 1 of 10 (Best)
Ownership & Management
Owners
Washington Holdco LLC
Owner · Organization
Agrp 2011 Trust
Owner (parent company) · Organization
Deborah Philipson 2011 Family Trust
Owner (parent company) · Organization
Philipson Family Limited Liability Company, LLC
Owner (parent company) · Organization
Bengio, Jacob
Owner (parent company)
Kraus, Abraham
Owner (parent company)
Paritzky, Jeremie
Owner (parent company)
Philipson, Avi
Owner (parent company)
Schaffer, Daniel
Owner (parent company)
Tessler, Naomi
Owner (parent company)
Philipson, Bent
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Gabrielle
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Raquel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit washingtonrehab.care
Medicare data downloads
Original nursing home datasets
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