Northwest Florida Community Hospital (snu)
Strong Medicare quality ratings. Still worth an in-person visit before deciding.
based on 7 Google reviews

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What this means for your family
Choosing Northwest Florida Community Hospital (snu) means your loved one is in a facility that ranks well on Medicare quality measures. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
7 reviews on Google“[MISMATCH] Google reviews appear to be for a hospital emergency room, not this facility. Review data may be inaccurate.”
Rating Trends
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a high health inspection rating, what specific protocols do you follow to ensure the facility stays so clean and safe for residents?
- 2Since the facility has a smaller, intimate capacity of 34 residents, how does that help you provide personalized attention to each person's needs?
- 3What steps is the team currently taking to ensure there are enough staff members available to support the residents during every shift?
- 4Could you tell us about the daily activities or social events planned to keep the residents engaged and connected with each other?
- 5In the event of a medical emergency during the night, what is the specific process for getting immediate care or contacting the family?
- 6I noticed the facility is very responsive to feedback; how do you typically incorporate suggestions from families into the care plan?
Personalized based on this facility's data
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
8
measures
4
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Northwest Florida Community Hospital shows a mixed pattern with 14 deficiencies across three surveys, but most issues appear corrected with improvement over time. The facility had significant fire safety and emergency preparedness problems in 2023, followed by isolated issues with resident rights and medication labeling in 2024, and a recent food safety concern in 2025. While the decreasing frequency suggests better compliance, families should inquire about current food handling practices and verify that previous safety corrections remain in place.
Jul 2, 2025Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 24, 2024Routine2
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 5, 2023Routine11
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Ownership & Operations
Who Operates This Facility
Northwest Florida Community Hospital (snu)
for profit
Ownership & Management
Owners
Nfch, INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit nfch.org
Medicare data downloads
Original nursing home datasets
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