Bonifay Nursing and Rehab Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 65 Google reviews
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What this means for your family
This facility is frequently praised for its compassionate nursing staff and effective rehabilitation programs. However, families should be aware of reported inconsistencies in staffing levels and communication; we recommend conducting unannounced visits and asking specifically about their protocols for monitoring resident nutrition and hydration.
Google Reviews
Google Reviews
65 reviews on Google“Bonifay Nursing and Rehab Center receives high praise from many families who highlight the compassionate, attentive staff and the positive impact on their loved ones' quality of life. However, there are recurring reports of understaffing, poor communication, and concerns regarding basic hygiene and neglect that suggest inconsistent care standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation and therapy services
- Clean and well-maintained facility
- Welcoming and supportive admissions process
Concerns
- Understaffing, particularly during night shifts (mentioned by 3 reviewers)
- Poor communication between management and families (mentioned by 3 reviewers)
- Neglect regarding basic hygiene and resident nutrition (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that the facility has a 3-star staffing rating, how do you ensure consistent care and supervision for residents during the night shift?
- 2I noticed some families have felt disconnected from management; what is your standard process for keeping families updated on their loved one's care and facility changes?
- 3Could you walk me through how you monitor and document daily nutritional intake and hygiene routines to ensure every resident’s needs are met consistently?
- 4I see that rehabilitation services are a strong point here; how do you integrate those therapy goals into the resident's daily routine outside of formal sessions?
- 5What steps are being taken to expand or diversify the activity calendar to ensure residents have engaging social opportunities throughout the week?
- 6How does your nursing team coordinate with local hospitals to manage medical emergencies, and how quickly are families typically notified during an urgent situation?
Personalized based on this facility's data
Key Review Excerpts
“My mother moved here after being in long term care. We were unsure of what to expect but the team of nurses, aids, and therapist were outstanding. They worked diligently with mother to improve her quality of life.”
“My mom has been there for several years now... She has had numerous UTIs, been so dehydrated and has lost so much weight from not being fed, and just all around neglected.”
“The staff is very friendly, helpful and caring. They took excellent care of my father until his last day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a relatively clean record with 5 minor deficiencies across 2 surveys, all corrected by the provider. The issues primarily involved building safety systems including fire safety equipment, electrical systems, and emergency power generators, plus one resident assessment screening deficiency. No complaints were filed by families, and the facility appears to address identified problems promptly.
Feb 5, 2026Routine5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 29, 2023Routine3
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Ownership & Operations
Who Operates This Facility
Bonifay Nursing and Rehab Center
for profit
Chain Affiliation
Sovereign Healthcare Holdings
43 facilities nationwide
Chain avg rating: 3.5/5 · Rank 8 of 43 (Best)
Ownership & Management
Owners
Sovereign Healthcare Holdings LLC
Owner · Organization
Cronquist 2015 Family Tr
Owner (parent company) · Organization
John J Notermann Business Tr
Owner (parent company) · Organization
Mangine, John
Owner (parent company)
Notermann, Brenda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit bonifayrehab.com
Medicare data downloads
Original nursing home datasets
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