Warren Haven Rehab and Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 25 Google reviews

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What this means for your family
Warren Haven is highly regarded for its rehabilitation services and dementia care, with many families praising the compassionate staff. However, because there are reports of communication difficulties and occasional staffing strain, we recommend visiting during off-hours to observe staff response times and asking specifically about their policy for connecting families with residents via phone.
Google Reviews
Google Reviews
25 reviews on Google“Warren Haven Rehabilitation and Nursing Center receives high praise for its compassionate nursing staff, effective rehabilitation services, and clean, well-maintained environment. While many families report excellent experiences with end-of-life care and recovery, there are serious, isolated reports of unprofessional staff behavior and neglect that contrast sharply with the majority of positive feedback.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation therapy programs
- Clean and well-maintained facility grounds
- Dedicated memory care unit with outdoor access
Concerns
- Staffing shortages impacting care delivery (mentioned by 2 reviewers)
- Difficulty communicating with residents via phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols do you have in place to ensure consistent, timely attention for residents who need assistance throughout the day?
- 2I noticed the facility has a dedicated memory care unit; how do you balance the need for safety with the desire for residents to enjoy the outdoor access areas?
- 3What is the best way for our family to stay in close communication with our loved one, especially if they have difficulty using a standard phone?
- 4With the recent focus on improving care delivery, what steps is the leadership team taking to address feedback regarding communication between staff and family members?
- 5Could you walk us through the process for handling medical emergencies or urgent changes in health status, particularly during evening or weekend hours?
- 6What variety of social or therapeutic activities are available to keep residents engaged, and how do you encourage participation for those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“The rehabilitation division at this facility is truly exceptional. They cared for a family member of mine who had suffered a broken femur and was in need of extensive rehabilitation. I can honestly say—they worked miracles!”
“I was pleasantly surprised when I visited Warren Haven to see the amazing set up they have on the dementia unit. The outside area dedicated to just the unit was amazing for the patients.”
“The staff was so sweet to him and so understanding of us and his family. We were there every day and the night crew knew our cats. They knew we would need to be let out after the building locked up for the night.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Warren Haven shows a concerning pattern with 32 deficiencies across three surveys, including serious issues with resident protection from abuse and neglect that prompted a family complaint about inadequate nursing staffing. The facility has recurring problems with fire safety systems, care planning standards, and infection control that persist across multiple surveys from 2022 to 2024. While all deficiencies are reported as corrected, the repeated violations in critical safety areas warrant careful consideration during any visit.
Apr 24, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 24, 2024Routine6
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Sep 25, 2023Routine12
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Sep 25, 2023Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Jul 18, 2022Routine13
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Sep 25, 2023
$156,485
Ownership & Operations
Who Operates This Facility
Warren Haven Rehab and Nursing Center
for profit
Ownership & Management
Owners
Whzj Holdings 1 LLC
Owner · Organization
Jl Warren 1 LLC
Owner (parent company) · Organization
Farkas, Zev
Owner (parent company)
Schlanger, Joseph
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit warrenhavenhc.com
Medicare data downloads
Original nursing home datasets
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