Forest Manor Hcc
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
While the facility is praised for its cleanliness and friendly staff during short-term stays, families should be aware of significant concerns regarding communication and responsiveness. We strongly recommend that you establish a clear, documented communication plan with the social worker and nursing supervisors upon admission to ensure you are notified promptly of any changes in your loved one's status.
Google Reviews
Google Reviews
19 reviews on Google“Forest Manor HCC receives polarized feedback, with some families praising the cleanliness and friendly staff, while others report serious concerns regarding communication and quality of care. While recent positive reviews highlight a caring environment for short-term stays, negative experiences point to potential lapses in oversight and responsiveness to family inquiries.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and professional staff
- Effective short-term rehab services
Concerns
- Poor communication with families and lack of transparency (mentioned by 2 reviewers)
- Understaffing leading to neglect of long-term residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that communication is a top priority for our family, what specific protocols or schedules do you have in place to keep families updated on their loved one's daily well-being?
- 2I noticed the facility has a strong reputation for short-term rehab; how does the care approach differ for long-term residents to ensure they receive consistent attention throughout the day?
- 3With a 3-star staffing rating, how do you manage shift transitions to ensure that residents' needs are met promptly during peak hours?
- 4What opportunities are there for residents to stay socially engaged and active within the community on a daily basis?
- 5In the event of a medical emergency, what is your internal process for stabilizing a resident and how quickly are family members typically notified?
- 6I see you occasionally respond to feedback online; what is your process for addressing family concerns or suggestions once a resident has moved in?
Personalized based on this facility's data
Key Review Excerpts
“This facility is kept very clean and tidy. The staff are very attentive and caring, and all speak fluent English. Daily activities, lovely grounds.”
“Very poor communication, ignored repeated requests to speak with staff especially social worker regarding the care and handling relative. Disregard my request for privacy and keep information from me as poa.”
“They sent my dad to the ER for a non medical problem without ever contacting the family within 16 hours of admittance. Then they deny it, they claim they tried to contact us but the family phones prove no call was made to us.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Forest Manor HCC shows concerning patterns with 36 deficiencies across three surveys, including one complaint-triggered deficiency where families filed reports about pharmaceutical services. The facility has recurring issues with fire safety systems, medication management, and food safety that persist across multiple inspections. While all deficiencies show correction dates, the repeated problems in critical safety areas suggest ongoing operational challenges that families should carefully consider.
Mar 25, 2025Routine19
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Mar 31, 2023Routine11
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Aug 24, 2021Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Federal Penalties
Fine
Mar 25, 2025
$16,720
Ownership & Operations
Who Operates This Facility
Forest Manor Hcc
for profit
Ownership & Management
Owners
Forest Manor Aquisition 1LLC
Owner · Organization
Farkas, Zev
Owner (parent company)
Nicholson, William
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit forestmanorhcc.com
Medicare data downloads
Original nursing home datasets
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