Heath Village
Strong Medicare quality ratings; families often praise compassionate end-of-life care. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
While some families report positive end-of-life care, the report of a patient being left without medical oversight for 24 hours is a critical red flag. If you are considering this facility, I strongly recommend asking for specific protocols regarding physician rounds and overnight staffing ratios to ensure your loved one's medical needs will be met.
Google Reviews
Google Reviews
5 reviews on Google“Heath Village presents a stark contrast in experiences, with recent reviews highlighting both compassionate end-of-life care and significant failures in medical oversight. While some families praise the staff's dedication and room quality, others report critical lapses in basic care, including a lack of physician attendance and neglect during overnight stays.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life care
- Attentive nursing staff
- Well-maintained rooms
Concerns
- Lack of physician oversight and medical attention
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's 5-star staffing rating, how does your nursing team coordinate with outside physicians to ensure residents receive consistent medical oversight and care?
- 2I noticed your team has engaged with families online; how do you typically communicate with us regarding changes in a loved one's health status?
- 3With your strong reputation for compassionate end-of-life care, what support services are available to families during those sensitive transitions?
- 4Could you walk me through the daily activity schedule to help me understand how residents stay engaged and social within the community?
- 5Regarding the recent state health inspections, could you explain the steps the facility has taken to address those specific findings and ensure ongoing compliance?
- 6How does your nursing staff manage urgent medical needs or changes in condition during evening and weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“Do not send your loved ones here. This place seems nice but the care is nonexistent.”
“My grandpa was here during the end of his life. All of the nurses were wonderful, and truly cared about him during his final days.”
“Good care nice rooms.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Heath Village has a concerning pattern of recurring safety deficiencies, with fire safety and electrical systems being the most problematic areas across all three surveys. The facility also shows repeated issues with nursing care quality standards. While all deficiencies have correction dates, the persistence of similar problems across multiple years suggests ongoing challenges with maintaining safety systems and care standards that families should carefully consider.
Dec 23, 2024Routine14
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Sep 29, 2023Routine6
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Jun 14, 2022Routine7
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Heath Village
nonprofit
Ownership & Management
Owners
Heath Alliance for Care INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit heathvillage.com
Medicare data downloads
Original nursing home datasets
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