Walnut Grove Care & Rehab Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 31 Google reviews

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What this means for your family
While the rehab therapy team is highly regarded, the facility has documented issues with hygiene and property management. We strongly advise families to tour the facility personally and ask specific questions about their pest control protocols and how they track resident belongings.
Google Reviews
Google Reviews
31 reviews on Google“Walnut Grove Care & Rehab Center receives polarized feedback, with some families praising the facility's cleanliness and therapy services, while others report severe neglect and administrative failures. Critical concerns include reports of bedbug infestations, missing personal property, and inconsistent staff responsiveness to resident needs. Prospective families should be aware of the significant divide between positive experiences in rehab and negative reports regarding long-term care quality.”
Quality Themes
Tap a score for detailsStrengths
- Clean and attractive facility environment
- Effective and friendly rehab therapy team
- Engaging activities and social events
- Professional and kind front-office staff
Concerns
- Bedbug infestations (mentioned by 2 reviewers)
- Loss or theft of personal property and clothing (mentioned by 2 reviewers)
- Slow response times for basic resident assistance (mentioned by 2 reviewers)
- Unprofessional or dismissive administrative management (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding resident belongings, what specific protocols and security measures do you have in place to ensure clothing and personal items are tracked and protected?
- 2I understand that maintaining a pest-free environment is a top priority; could you walk me through your current preventative maintenance schedule and how you address environmental health concerns?
- 3With the current staffing ratings, what is your process for ensuring that residents receive timely assistance when they press their call buttons, especially during overnight or shift-change hours?
- 4I see that the rehab team is highly regarded here; how do you integrate their therapy programs into the daily social and activity schedule for residents?
- 5What steps is the administrative team taking to improve communication with families and ensure that concerns regarding daily care or medication management are addressed promptly?
- 6Could you explain how your facility manages medication administration to ensure accuracy and safety for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“The therapy ladies are great! I feel welcome and was always greeted with kindness”
“My husband was recently admitted to Walnut Grove. He was treated with extremely professional people very kind and intuitive to his needs.”
“As of October 2022 I have seen bedbugs,miss treatment of patients, I watched a veteran trying to get to the chow hall to get a drink of water and could not because he was in a wheelchair after approximately 20 minutes I took him to get a drink”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering investigations, most recently in 2025 regarding serious abuse protection failures. The facility shows recurring problems across three main areas: abuse prevention and reporting, daily care assistance, and food safety practices. While all deficiencies are reported as corrected, the pattern of repeated issues with abuse protection across multiple years and ongoing family complaints raises significant concerns about consistent safety oversight.
Feb 28, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 28, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Jul 25, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Oct 24, 2023Routine7
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Oct 24, 2023Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
May 5, 2022Routine12
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Feb 28, 2025
$31,460
Ownership & Operations
Who Operates This Facility
Walnut Grove Care & Rehab Center
for profit
Chain Affiliation
Mgm Healthcare
32 facilities nationwide
Chain avg rating: 2.2/5 · Rank 14 of 30
Ownership & Management
Owners
Ok Snf Holdings, LLC
Owner · Organization
Ok Snf Investments, LLC
Owner · Organization
Jfb Ok Trust
Owner (parent company) · Organization
Southeast Ventures Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit mgmhealthcare.com
Medicare data downloads
Original nursing home datasets
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