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Nursing HomeMedicaid

Walnut Grove Care & Rehab Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1001 South George Nigh Expressway, Mcalester, OK 7450180 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 31 Google reviews

5
4
3
2
1
Walnut Grove Care & Rehab Center Nursing Home in Mcalester, OK — Street View
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What this means for your family

While the rehab therapy team is highly regarded, the facility has documented issues with hygiene and property management. We strongly advise families to tour the facility personally and ask specific questions about their pest control protocols and how they track resident belongings.

Google Reviews

Google Reviews

31 reviews on Google
Walnut Grove Care & Rehab Center receives polarized feedback, with some families praising the facility's cleanliness and therapy services, while others report severe neglect and administrative failures. Critical concerns include reports of bedbug infestations, missing personal property, and inconsistent staff responsiveness to resident needs. Prospective families should be aware of the significant divide between positive experiences in rehab and negative reports regarding long-term care quality.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean4.0Activities8.0Meds2.0MemoryN/AComms4.0ValueN/A

Strengths

  • Clean and attractive facility environment
  • Effective and friendly rehab therapy team
  • Engaging activities and social events
  • Professional and kind front-office staff

Concerns

  • Bedbug infestations (mentioned by 2 reviewers)
  • Loss or theft of personal property and clothing (mentioned by 2 reviewers)
  • Slow response times for basic resident assistance (mentioned by 2 reviewers)
  • Unprofessional or dismissive administrative management (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2342.0'16(1)3.01.8'21(5)3.32.4'23(5)1.74.6'25(9)3.0'26(2)

Distribution · 35 analyzed

5
15
4
2
3
2
2
2
1
14

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent feedback regarding resident belongings, what specific protocols and security measures do you have in place to ensure clothing and personal items are tracked and protected?
  • 2I understand that maintaining a pest-free environment is a top priority; could you walk me through your current preventative maintenance schedule and how you address environmental health concerns?
  • 3With the current staffing ratings, what is your process for ensuring that residents receive timely assistance when they press their call buttons, especially during overnight or shift-change hours?
  • 4I see that the rehab team is highly regarded here; how do you integrate their therapy programs into the daily social and activity schedule for residents?
  • 5What steps is the administrative team taking to improve communication with families and ensure that concerns regarding daily care or medication management are addressed promptly?
  • 6Could you explain how your facility manages medication administration to ensure accuracy and safety for residents with complex health needs?

Personalized based on this facility's data


Key Review Excerpts

The therapy ladies are great! I feel welcome and was always greeted with kindness

Rehab patient · 2025★★★★★

My husband was recently admitted to Walnut Grove. He was treated with extremely professional people very kind and intuitive to his needs.

Long-term resident's family · 2023★★★★★

As of October 2022 I have seen bedbugs,miss treatment of patients, I watched a veteran trying to get to the chow hall to get a drink of water and could not because he was in a wheelchair after approximately 20 minutes I took him to get a drink

Visitor · 2022☆☆☆☆
Source: 31 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.31hrs
42%
Registered nurses for medical care
Total Nursing
3.35hrs
82%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility48.7%
Worse than Avg
Here
48.7%
US
12.1%
OK
3.3%
Pittsburg
5.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.3%
Better than Avg
Here
6.3%
US
15.5%
OK
17.2%
Pittsburg
20.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility84.2%
Worse than Avg
Here
84.2%
US
93.4%
OK
90.6%
Pittsburg
94.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.0%
Worse than Avg
Here
27.0%
US
19.4%
OK
17.3%
Pittsburg
21.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
14.4%
OK
13.8%
Pittsburg
8.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
5.3%
OK
3.4%
Pittsburg
2.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility54.2%
Worse than Avg
Here
54.2%
US
81.8%
OK
75.0%
Pittsburg
73.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility63.4%
Worse than Avg
Here
63.4%
US
79.8%
OK
74.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OK
1.8%
Pittsburg
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
1penalties
Near state avg (7.2)
6 complaint-triggered
$31,460 in fines

Families have filed multiple complaints triggering investigations, most recently in 2025 regarding serious abuse protection failures. The facility shows recurring problems across three main areas: abuse prevention and reporting, daily care assistance, and food safety practices. While all deficiencies are reported as corrected, the pattern of repeated issues with abuse protection across multiple years and ongoing family complaints raises significant concerns about consistent safety oversight.

Feb 28, 2025Complaint
3
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 28, 2025Routine
6
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0344Potential for harm · PatternCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0567Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Jul 25, 2024Complaint
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Oct 24, 2023Routine
7
0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Oct 24, 2023Complaint
2
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

May 5, 2022Routine
12
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0563Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Federal Penalties

Fine

Feb 28, 2025

$31,460

Ownership & Operations

Who Operates This Facility

Owner / Operator

Walnut Grove Care & Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Mgm Healthcare

Chain Size

32 facilities nationwide

Chain avg rating: 2.2/5 · Rank 14 of 30

Ownership & Management

Owners

Ok Snf Holdings, LLC

Owner · Organization

50%

Ok Snf Investments, LLC

Owner · Organization

50%

Jfb Ok Trust

Owner (parent company) · Organization

50%

Southeast Ventures Trust

Owner (parent company) · Organization

48%

Key personnel

Bennett, PeggyW-2 Managing EmployeeFriedman, NaftaliOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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