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Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 121 Google reviews
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No Medicare penalties on record · Zero findings in latest survey
Wallace Rehabilitation and Healthcare Center has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and clean, well-maintained environment. Review the component ratings and current source records before deciding.
Wallace Rehabilitation and Healthcare Center receives overwhelming praise for its compassionate, family-like atmosphere and dedicated nursing and therapy teams. Reviewers frequently highlight the cleanliness of the facility and the responsiveness of the staff, though one critical report mentions significant hygiene concerns and pest issues that contrast sharply with the majority of positive feedback.
Quality Themes
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Concerns
Rating Trends
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Distribution · 124 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The nurses and CNAs were very attentive to my mothers need and individualized plan of care. The therapists are awesome as they very supportive, motivating, and will rehab you back to independence.”
“The staff has managed them all well over her stay. The nursing staff keeps family members well informed of the status of their residents.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Wallace Rehabilitation and Healthcare Center has 12 deficiencies across three surveys, including one complaint-triggered issue regarding resident living conditions. The most recurring problems involve fire safety systems (smoke doors cited twice), building safety issues (electrical systems, ventilation, emergency exits), and resident rights violations. While most deficiencies have correction dates, the facility shows a pattern of safety and infrastructure problems that families should discuss during visits.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Wallace Rehabilitation and Healthcare Center
for profit
Simcha Hyman & Naftali Zanziper
84 facilities nationwide
Chain avg rating: 2.3/5 · Rank 15 of 94
Owners
Nc East Holding LLC
Owner · Organization
Alter, Tzvi
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
121 reviews from families & visitors
Official Website
Visit wallacerehab.com
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Original nursing home datasets
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