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Assisted Living

The Gardens of Rose Hill

Families consistently rate this highly — reviewers highlight caring and attentive staff. Schedule a visit to confirm the fit.

571 S. Sycamore Street Rose, Hill, NC 2845845 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
5.0/5

based on 9 Google reviews

5
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What this means for your family

The Gardens of Rose Hill is an excellent option for families seeking a socially active and clean environment with a highly accessible administration. While the staff is consistently praised for their caring nature, you may want to ask for more specific details regarding meal menus and medication protocols, as these were not detailed in the available reviews.

Google Reviews

Google Reviews

9 reviews analyzed
The Gardens of Rose Hill is highly regarded for its caring, family-like staff and a vibrant social atmosphere featuring activities like bingo, crafts, and outings. Residents and families specifically praise the administrator's accessibility and the cleanliness of the facility.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities10.0MedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Caring and attentive staff
  • Engaging recreational activities
  • Clean and well-maintained environment
  • Accessible and friendly administration

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02020(1)5.02021(1)5.02022(1)5.02023(2)5.02024(1)5.02025(2)

Distribution

5
9
4
0
3
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How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Since the community is so intimate with 45 residents, how do you ensure each person's specific daily routine and personal preferences are honored?
  • 2I've heard wonderful things about the energy of the staff here; how do you foster that culture of attentiveness during shift changes?
  • 3Could you walk us through some of the specific recreational activities planned for this month to see how they might engage my parent?
  • 4With such a well-maintained and clean environment, what are your daily protocols for ensuring the common areas stay comfortable for residents?
  • 5How does the administration stay connected and accessible to families when we have questions or updates about our loved one?
  • 6In the event of a medical emergency during the night, what is the immediate protocol for contacting both medical professionals and our family?

Personalized based on this facility's data


Key Review Excerpts

The facility and residents are nice and clean, the staff are caring and like family and the recreational coordinator exceeds my expectations. They are always playing games like Bingo, doing crafts, singing and preaching, going out to eat, partying and just having a great time!

Potential resident · 2023★★★★★

The administrator is a sweetheart! She's kind,caring and her door is always open for questions and concerns. These traits follow the staff who are employed here.

Current resident · 2021★★★★★

Great place for you or your love one's. If you have any questions they take the time to answer them. Very friendly and patience.

Family member · 2022★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

6total
6deficiencies
Aug 14, 2024Follow-up
Licensed Health Professional SupportD 280

The facility failed to ensure quarterly licensed health professional support (LHPS) evaluations were completed for a resident requiring finger stick blood sugar samples, dressing changes, and medication administration via injections. Specifically, the facility did not meet requirements for the periodic review of the resident's health status and care plan by a registered nurse or other licensed professional.

Aug 14, 2024Follow-up
Licensed Health Professional Support10A NCAC 13F .0903(c)

The facility failed to ensure quarterly licensed health professional support (LHPS) evaluations were completed for a resident requiring finger stick blood sugar samples and medication administration via injections. Specifically, the resident required wound care and insulin administration, but the required professional assessments were not documented as completed within the required timeframe.

Jun 24, 2022Follow-up
Medication Administration40A NCAC 13F .1004(a)

The facility failed to administer medications as ordered for one resident, specifically regarding topical pain medications. Medication aides applied Icy Hot patches to the resident's knees instead of the ordered hip and knee, and failed to follow the required daily removal schedule. Additionally, there was no documentation in the eMAR for a scheduled dose of diclofenac cream.

Jun 24, 2022Follow-up
Medication AdministrationD 358

The facility failed to administer medications as ordered by the primary care provider for one resident. Specifically, during a medication pass, the medication aide failed to follow instructions for applying topical pain medications, resulting in a 7% medication error rate.

Jan 16, 2020Complaint
Nutrition and Food ServiceD 282

The facility failed to protect food from contamination and maintain cleanliness in the kitchen and food storage areas. Specific issues included rusty refrigerator shelves, undated food items, and improper storage of meats and produce. Additionally, the gas oven was found with greasy residue, blackened areas, and food debris.

Jan 16, 2020Complaint
Nutrition and Food ServiceD 282

The facility failed to maintain clean and orderly kitchen and food storage areas, as evidenced by rusty refrigerator shelves and greasy, dirty oven components. Additionally, several food items, including meats, cheeses, and vegetables, were stored in opened, undated containers. The freezer unit also showed signs of improper maintenance, including condensation leaks and ice buildup.

Contact

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References & Resources

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