The Gardens of Rose Hill
Families consistently rate this highly — reviewers highlight caring and attentive staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
The Gardens of Rose Hill is an excellent option for families seeking a socially active and clean environment with a highly accessible administration. While the staff is consistently praised for their caring nature, you may want to ask for more specific details regarding meal menus and medication protocols, as these were not detailed in the available reviews.
Google Reviews
Google Reviews
9 reviews analyzed“The Gardens of Rose Hill is highly regarded for its caring, family-like staff and a vibrant social atmosphere featuring activities like bingo, crafts, and outings. Residents and families specifically praise the administrator's accessibility and the cleanliness of the facility.”
Quality Themes
Tap a score for detailsStrengths
- Caring and attentive staff
- Engaging recreational activities
- Clean and well-maintained environment
- Accessible and friendly administration
Rating Trends
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Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the community is so intimate with 45 residents, how do you ensure each person's specific daily routine and personal preferences are honored?
- 2I've heard wonderful things about the energy of the staff here; how do you foster that culture of attentiveness during shift changes?
- 3Could you walk us through some of the specific recreational activities planned for this month to see how they might engage my parent?
- 4With such a well-maintained and clean environment, what are your daily protocols for ensuring the common areas stay comfortable for residents?
- 5How does the administration stay connected and accessible to families when we have questions or updates about our loved one?
- 6In the event of a medical emergency during the night, what is the immediate protocol for contacting both medical professionals and our family?
Personalized based on this facility's data
Key Review Excerpts
“The facility and residents are nice and clean, the staff are caring and like family and the recreational coordinator exceeds my expectations. They are always playing games like Bingo, doing crafts, singing and preaching, going out to eat, partying and just having a great time!”
“The administrator is a sweetheart! She's kind,caring and her door is always open for questions and concerns. These traits follow the staff who are employed here.”
“Great place for you or your love one's. If you have any questions they take the time to answer them. Very friendly and patience.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Aug 14, 2024Follow-up
The facility failed to ensure quarterly licensed health professional support (LHPS) evaluations were completed for a resident requiring finger stick blood sugar samples, dressing changes, and medication administration via injections. Specifically, the facility did not meet requirements for the periodic review of the resident's health status and care plan by a registered nurse or other licensed professional.
Aug 14, 2024Follow-up
The facility failed to ensure quarterly licensed health professional support (LHPS) evaluations were completed for a resident requiring finger stick blood sugar samples and medication administration via injections. Specifically, the resident required wound care and insulin administration, but the required professional assessments were not documented as completed within the required timeframe.
Jun 24, 2022Follow-up
The facility failed to administer medications as ordered for one resident, specifically regarding topical pain medications. Medication aides applied Icy Hot patches to the resident's knees instead of the ordered hip and knee, and failed to follow the required daily removal schedule. Additionally, there was no documentation in the eMAR for a scheduled dose of diclofenac cream.
Jun 24, 2022Follow-up
The facility failed to administer medications as ordered by the primary care provider for one resident. Specifically, during a medication pass, the medication aide failed to follow instructions for applying topical pain medications, resulting in a 7% medication error rate.
Jan 16, 2020Complaint
The facility failed to protect food from contamination and maintain cleanliness in the kitchen and food storage areas. Specific issues included rusty refrigerator shelves, undated food items, and improper storage of meats and produce. Additionally, the gas oven was found with greasy residue, blackened areas, and food debris.
Jan 16, 2020Complaint
The facility failed to maintain clean and orderly kitchen and food storage areas, as evidenced by rusty refrigerator shelves and greasy, dirty oven components. Additionally, several food items, including meats, cheeses, and vegetables, were stored in opened, undated containers. The freezer unit also showed signs of improper maintenance, including condensation leaks and ice buildup.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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