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Assisted Living

Dayspring of Wallace

Limited public data on Dayspring of Wallace. Call, tour, and ask to meet current residents' families — your own impression matters most.

4026 S Nc 11, Wallace, NC 2846680 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.8/5

based on 11 Google reviews

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What this means for your family

This facility offers a clean environment and highly dedicated nursing staff that many families find comforting. However, you must perform due diligence regarding medication management and the professionalism of med techs, as recent reviews highlight serious concerns regarding negligence and medical errors.

Google Reviews

Google Reviews

11 reviews analyzed
Families may find a high level of care and a clean environment here, as several reviewers praise the attentive nursing staff and the dedicated building director. However, there are serious allegations regarding medication management errors and unprofessionalism among medication technicians that should be investigated thoroughly.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean5.0Activities5.0Meds1.0Memory1.0Comms2.0ValueN/A

Strengths

  • Attentive and hardworking nursing staff
  • Clean and odor-free building
  • Engaging daily activities for residents
  • Dedicated facility leadership

Concerns

  • Negligent medication technicians and unprofessionalism
  • Issues with medication toxicity and safety in Memory Care

Rating Trends

Tap a year to see what changed

2345.02018(2)1.02021(2)5.02022(3)4.52024(2)3.02026(2)

Distribution

5
7
4
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How They Respond to Reviews

46%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the leadership team is very involved in the community; how does the administration personally oversee the day-to-day care of the residents?
  • 2The facility looks incredibly clean and well-maintained; what are your specific protocols for ensuring the building stays fresh and odor-free?
  • 3Could you walk us through the exact process your team uses for medication administration and how you double-check for accuracy?
  • 4What specific safety measures and specialized supervision are in place for residents in the Memory Care wing?
  • 5We'd love to hear more about the daily activity calendar—what are some of the most popular social events or hobbies the residents enjoy here?
  • 6In the event of a medical emergency during the night, what is the immediate protocol for contacting doctors and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

Excellent staff, especially the girls in the office. Nurses are always working their butts off and very attentive. I couldn’t be happier. My nana loves being there.

Long-term resident's family · 2022★★★★★

Building is clean and free of oders. The residents who live their looked clean and well taken care of. Unlike other facilities I have been to.

Grandchild of resident · 2022★★★★★

Terrible experience with the Memory Care Unit. Mom was there 6 months. Sent to ER every month. Last visit to Pender Memorial she was diagnosed with medication toxicity.

Memory care family member · 2021☆☆☆☆
Source: 11 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

13total
15deficiencies
Apr 24, 2025Follow-up
Infection Prevention & Control Policies & ProceduresD 611

The facility's infection and control policies and procedures were not sufficiently implemented to address all required elements. Specifically, the policies failed to adequately cover necessary protocols regarding standard and transmission-based precautions, reporting communicable diseases to the local health department, and outbreak management strategies.

Apr 24, 2025Follow-up
Infection Prevention & Control Policies & ProceduresD 611

The facility failed to follow the recommendations and guidance established by the CDC and its own infection control policies during a COVID-19 outbreak. Specifically, the facility did not ensure that established protocols for managing infectious diseases were properly implemented.

Apr 24, 2025Follow-up
Infection Prevention & Control Policies & ProceduresD 611

The facility failed to follow the recommendations and guidance established by the CDC and its own infection control policies during a COVID-19 outbreak. Specifically, the facility did not ensure that established protocols for managing infectious diseases were properly implemented.

Jan 28, 2025Complaint
Housekeeping and FurnishingsD079

The facility failed to maintain an orderly environment due to a recurring clogged and overflowing toilet in room 312. Residents were required to use a community bathroom located down a long hallway, increasing fall risks for a resident known to be a high fall risk. Additionally, the facility failed to notify the resident's family of the inoperable bathroom and did not offer to relocate the residents to a functional room.

Jan 28, 2025Complaint
Housekeeping and FurnishingsD 079

The facility failed to maintain an orderly environment and good repair, specifically regarding a resident's toilet that was frequently clogged and overflowing. As a result, the resident was forced to use a community bathroom located far down a long hallway, which required significant physical effort and the use of a call bell for assistance. Additionally, staff failed to follow up on the resident's request to move to a different room.

Jun 17, 2022Other
CleanReport

No deficiencies found during this inspection.

Jun 17, 2022Other
Medication AdministrationD 358

The facility failed to administer medications as ordered for a resident who was prescribed medications to treat anxiety and depression. Specifically, the facility did not follow physician orders to slowly decrease certain medications as requested by the resident's family.

Jun 17, 2022Other
Medication AdministrationD 358

The facility failed to administer medications as ordered for a resident who was prescribed medications to treat anxiety and depression. Specifically, the facility failed to follow physician orders to slowly decrease certain medications as requested by the resident's family.

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References & Resources

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