Waldron Rehabilitation and Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 29 Google reviews
Watch Waldron Rehabilitation and Healthcare Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (55%)
- High RN turnover (62%)
Below average in IN · Below recommended RN staffing · Below chain average
What this means for your family
This facility is highly regarded for its warm environment and effective rehabilitation therapy. However, given the serious ethical concerns raised regarding the memory care unit and reports of inconsistent response times, we strongly recommend that families tour the facility and ask for specific documentation regarding medical oversight and staffing ratios during off-hours.
Google Reviews
Google Reviews
29 reviews on Google“Waldron Rehabilitation and Healthcare Center receives high praise for its welcoming atmosphere, cleanliness, and attentive nursing staff, particularly from families of short-term rehab patients. However, the facility has faced serious allegations regarding ethical concerns in the memory care unit and occasional reports of slow response times and poor hygiene. Families should weigh the strong interpersonal care reported by many against the critical feedback regarding administrative and clinical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming front-desk staff
- Clean and well-maintained environment
- Attentive and compassionate nursing/CNA staff
- Effective physical therapy outcomes
Concerns
- Slow response to call lights (mentioned by 2 reviewers)
- Facility cleanliness issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations?
- 2With a smaller capacity of 71 residents, how does your team ensure that call light response times remain consistent throughout the day and night?
- 3What specific protocols or extra cleaning schedules do you have in place to ensure the facility maintains a high standard of hygiene for all residents?
- 4Given the current staffing levels, how do you ensure that residents receive personalized attention and timely assistance with their daily needs?
- 5Could you walk me through how your memory care program is structured to provide meaningful engagement and support for residents with cognitive needs?
- 6What is your process for keeping family members updated on medical changes or care plan adjustments, especially given the importance of clear communication?
Personalized based on this facility's data
Key Review Excerpts
“My Mom was there after breaking her hip and needing a pacemaker. Everyone in the staff was great with her. Always made sure she had everything she needed and the therapy she received made a big difference in getting her home soon.”
“The issue comes from off site resident Dr that was conducting experimental clinical trials on memory wing patients without permission, consent or any notification to family members.”
“I am a POA for a very good friend of mine. This place is a fantastic little place to stay away from the city. The care and hospitality they give is 2nd to none.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 47 deficiencies over 10 surveys, with 14 triggered by family complaints about serious issues including protection from abuse and neglect. Recurring problems involve safety hazards, quality of care, resident rights, and nursing staffing. While the facility reports corrections, issues like accident prevention and inadequate nursing coverage appear repeatedly across multiple surveys, suggesting persistent systemic problems.
Dec 5, 2025Routine4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Aug 19, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
May 28, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 9, 2024Routine10
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 22, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jan 18, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Ownership & Operations
Who Operates This Facility
Waldron Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Castle Healthcare
9 facilities nationwide
Chain avg rating: 3.0/5 · Rank 6 of 9
Ownership & Management
Owners
Singer, Chaya
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit waldronhc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.