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Assisted Living

Walden Place

Families consistently rate this highly — reviewers highlight exceptional and professional staff. Schedule a visit to confirm the fit.

839 Bennie Rd., Cortland, NY 1304586 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.2/5

based on 16 Google reviews

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1

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What this means for your family

Walden Place offers an exceptionally warm and professional environment that helps many residents thrive socially. However, if your loved one has advanced dementia, you should specifically ask about their protocols for fall prevention and how management communicates behavioral changes to families.

Google Reviews

Google Reviews

16 reviews on Google
Walden Place is highly regarded by many families for its exceptional, caring staff and its ability to help residents settle in and thrive through social engagement and daily activities. However, one reviewer reported significant concerns regarding management communication and resident safety during periods of increased dementia symptoms.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean5.0Activities5.0MedsN/AMemory2.0Comms3.0ValueN/A

Strengths

  • Exceptional and professional staff
  • Engaging social activities and daily programming
  • High-quality dining services
  • Well-maintained and clean facility

Concerns

  • Issues with resident safety and fall prevention
  • Management communication regarding resident behavioral changes

Rating Trends

Tap a year to see what changed

2344.3'17(3)4.32.5'21(2)4.02.0'23(1)5.05.0'25(4)5.0'26(1)

Distribution · 16 analyzed

5
8
4
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3
0
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1
1
1

How They Respond to Reviews

94%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We noticed how much care you put into responding to feedback from families; how does that culture of communication translate to the daily care of residents?
  • 2With 86 residents living here, how do you ensure that each person still receives a personalized, one-on-one approach to their care plan?
  • 3What kind of daily activities or social outings do you have planned to help residents stay engaged with the local community?
  • 4Could you walk us through the specific protocols in place if a resident has a medical emergency during the overnight hours?
  • 5How do the staff members interact with residents during meal times to foster a sense of family and connection?
  • 6What is the process for communicating important updates or changes in a resident's health to us as their family?

Personalized based on this facility's data


Key Review Excerpts

Despite his initial skepticism, however, my father quickly settled into the community. In fact, my father recently acknowledged that he is thriving at Walden and enjoying the social engagement, wonderful meals, daily activities, and 24/7 support.

Long-term resident's family · 2025★★★★★

The management staff would call me multiple times a week to complain about her and my mom had multiple falls from aids not properly assisting her.

Memory care family member · 2023★★☆☆☆

One of the most well kept and caring assisted living facilities I've seen.

General reviewer · 2017★★★★★
Source: 16 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

21total
10deficiencies

Key Findings

10 violations from 21 inspections

Oct 28, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 12, 2025Other
487.10 (e) (1) (i)

Records and reports

Aug 1, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jun 16, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Mar 26, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Mar 26, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 20, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 29, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sl Walden, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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