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Nursing HomeMedicaid

Vivo Healthcare Sebring

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3011 Kenilworth Blvd, Sebring, FL 33870104 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 34 Google reviews

5
4
3
2
1
Vivo Healthcare Sebring Nursing Home in Sebring, FL — Street View
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What this means for your family

While the physical therapy team is highly regarded for their skill, the facility has a concerning pattern of neglect regarding basic hygiene and personal property. If you choose this facility, ensure you have a family member present daily to advocate for your loved one's care and monitor their personal belongings.

Google Reviews

Google Reviews

34 reviews on Google
Vivo Healthcare Sebring receives highly polarized feedback, with a strong divide between praise for the physical therapy department and severe criticism regarding basic nursing care and facility management. Families frequently report issues with hygiene, missing personal belongings, and poor communication from administration. While some visitors highlight specific staff members as helpful, the recurring reports of neglect and unprofessional conduct suggest significant inconsistency in the quality of care.

Quality Themes

Tap a score for details
Food4.0Staff4.0Clean2.0Activities6.0MedsN/AMemoryN/AComms2.0Value1.0

Strengths

  • Highly skilled physical therapy team
  • Helpful and attentive individual staff members
  • Efficient admissions process
  • Positive clinical leadership

Concerns

  • Poor hygiene and lack of basic personal care for residents (mentioned by 5 reviewers)
  • Theft or disappearance of personal belongings (mentioned by 3 reviewers)
  • Unresponsive or unprofessional administrative communication (mentioned by 3 reviewers)
  • Facility maintenance issues including mold and broken equipment (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2342.12022(10)4.32023(12)1.52024(8)4.02025(8)1.02026(3)

Distribution · 41 analyzed

5
16
4
4
3
0
2
2
1
19

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent focus on facility maintenance, could you walk me through your current schedule for room upkeep and how you address reports of mold or equipment repairs?
  • 2I noticed some concerns regarding personal belongings; what specific protocols do you have in place to ensure the security and tracking of a resident's personal items?
  • 3With the physical therapy team being a noted strength, how do you integrate those therapy sessions into a resident's daily routine to ensure they stay active?
  • 4Could you explain your process for ensuring consistent daily hygiene and personal care, and how you monitor that these standards are met for every resident?
  • 5Communication is very important to our family; what is the best way to stay in touch with the clinical team, and how do you handle updates regarding a resident's daily well-being?
  • 6How does the facility handle medical emergencies or sudden changes in a resident's health status, especially during evening or weekend hours?

Personalized based on this facility's data


Key Review Excerpts

The Phyical Therapy Group Was GREAT !! They helped made my stay Great!!

Rehab patient · 2023☆☆☆☆

The rehab department was extensive. All the therapist were very knowledgeable and skilled in their feild.

Rehab patient · 2022★★★★

My Father received poor care. Was not bathed for a week until I went to the Administrator to complain. NEVER had oral care for dentures.

Long-term resident's family · 2023☆☆☆☆
Source: 34 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.34hrs
45%
Registered nurses for medical care
Total Nursing
3.40hrs
83%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

1

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.9%
Better than Avg
Here
3.9%
US
12.1%
FL
4.1%
Highlands
20.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
15.3%
FL
10.6%
Highlands
10.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
15.4%
FL
8.7%
Highlands
10.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.5%
Better than Avg
Here
4.5%
US
14.4%
FL
9.1%
Highlands
10.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.1%
Mixed vs Avgs
Here
12.1%
US
19.4%
FL
11.5%
Highlands
11.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
FL
99.2%
Highlands
100.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
79.7%
FL
94.7%
Highlands
98.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.5%
Mixed vs Avgs
Here
95.5%
US
81.8%
FL
94.8%
Highlands
99.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
FL
1.5%
Highlands
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Well above state avg (7.3)
2 complaint-triggered

This facility has had recurring issues with medication management and fire safety systems across multiple surveys, with families filing complaints about medication errors, wound care, and medical records handling. The most recent 2024 survey found significant problems including medication error rates exceeding 5%, inadequate care planning, and multiple fire safety violations. While all deficiencies show correction dates, the pattern of repeated medication and safety issues across surveys suggests ongoing operational challenges that families should carefully consider.

Sep 3, 2024Complaint
1
0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

May 20, 2024Routine
16
0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Feb 13, 2024Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 12, 2022Routine
9
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Feb 12, 2021Routine
11
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Vivo Healthcare Sebring

Organization Type

for profit

Chain Affiliation

Chain Name

Vivo Healthcare

Chain Size

15 facilities nationwide

Chain avg rating: 2.7/5 · Rank 6 of 11

Ownership & Management

Owners

Sebring Holdco LLC

Owner · Organization

Jek Holdings LLC

Owner (parent company) · Organization

Nmj Holdings LLC

Owner (parent company) · Organization

Cukier, Josef

Owner (parent company)

Friedland, Shalom

Owner (parent company)

Jakobovits, Nathan

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Kagan, Jeffrey

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Nmj Irrv Tr IITrustee of the SnfForvis Mazars LlpAdp of the SnfJek Irrv Tr IIAdp of the SnfPease Bell Cpas LLCAdp of the SnfSummation Financial Services LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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