Palms at Sebring Nursing and Rehabilitation the
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 235 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (18 vs median 6.0)
Bottom 25% in FL · Below recommended RN staffing · No penalties on record
What this means for your family
The Palms at Sebring offers a clean environment and a strong rehabilitation program, making it a potential option for short-term recovery. However, families should be vigilant regarding patient hygiene and communication; we strongly recommend visiting daily to monitor care and ensuring you have direct contact information for the nursing supervisor to address concerns promptly.
Google Reviews
Google Reviews
235 reviews on Google“The Palms at Sebring receives polarized feedback, with many families praising the facility's cleanliness, friendly staff, and effective rehabilitation services. However, significant concerns regarding inconsistent communication, slow response times for call lights, and occasional lapses in basic hygiene and patient care are frequently cited by dissatisfied families. While many visitors appreciate the welcoming atmosphere and recent facility updates, prospective families should be aware of these reported inconsistencies in nursing care.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming front desk staff
- Clean, well-maintained facility environment
- Effective physical and occupational therapy programs
- Helpful and professional administrative team
Concerns
- Slow response times to call lights and requests for assistance (mentioned by 6 reviewers)
- Inconsistent hygiene and personal care for residents (mentioned by 5 reviewers)
- Poor communication with family members regarding medical status (mentioned by 4 reviewers)
- Inconsistent quality and temperature of meals (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 165 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding call light response times, what specific protocols or staffing adjustments do you have in place to ensure residents receive timely assistance?
- 2How does your nursing team ensure consistent daily hygiene and personal care routines for residents, especially during shift changes?
- 3What is your process for keeping family members updated on changes in a resident's medical status, and how do you ensure those communications are proactive and consistent?
- 4I noticed the facility has a 20% response rate to online reviews; how do you prefer to handle family feedback or concerns once a resident is moved in?
- 5How do you monitor and maintain the quality and temperature of meals to ensure residents are satisfied with their dining experience?
- 6With the current CMS staffing and health inspection ratings, what steps is the leadership team taking to improve the quality of care and oversight within the facility?
Personalized based on this facility's data
Key Review Excerpts
“Last week her CNA Saida noticed that my mother suddenly had a stroke while trying to drink water. Saida immediately notified Nurse Aaron and they immediately sprung into action to get critical staff to assess stroke and get my”
“The staff is kind and fairly attentive. However, we were disappointed in the length and frequency of PT. He did not make strength gains as expected. Also he was not showered once in the 2 week span of his stay!”
“My grandma was here for about 3 days. In that time, they left her in a diaper for over 12 hours without changing it. They did not clean her up when changing the diaper which in turn led to sores on her butt.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 55 deficiencies across 7 surveys, with families filing 6 complaints. The most recurring problems involve resident rights violations, care planning issues, and medication management. Notably, one recent care quality deficiency from January 2026 remains uncorrected. Most other issues appear to have been addressed, though persistent patterns in resident rights and care planning suggest ongoing operational challenges that families should investigate further.
Jan 28, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 20, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Feb 25, 2025Routine21
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Feb 25, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Jan 9, 2025Complaint1
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Jun 6, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Palms at Sebring Nursing and Rehabilitation the
for profit
Ownership & Management
Owners
Pine Street Heathcare Holdings LLC
Owner · Organization
Hcfl Holdings LLC
Owner (parent company) · Organization
Sebring Holdings LLC
Owner (parent company) · Organization
Follman, Berel
Owner (parent company)
Kurland, Benjamin
Owner (parent company)
Lefkowitz, Michael
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
235 reviews from families & visitors
Official Website
Visit palmsatsebring.com
Medicare data downloads
Original nursing home datasets
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