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Nursing HomeMedicaid Investigative

Palms at Sebring Nursing and Rehabilitation the

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

725 S Pine St, Sebring, FL 33870120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 235 Google reviews

5
4
3
2
1
Palms at Sebring Nursing and Rehabilitation the Nursing Home in Sebring, FL — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (18 vs median 6.0)

Bottom 25% in FL · Below recommended RN staffing · No penalties on record

Source: Medicare data

What this means for your family

The Palms at Sebring offers a clean environment and a strong rehabilitation program, making it a potential option for short-term recovery. However, families should be vigilant regarding patient hygiene and communication; we strongly recommend visiting daily to monitor care and ensuring you have direct contact information for the nursing supervisor to address concerns promptly.

Google Reviews

Google Reviews

235 reviews on Google
The Palms at Sebring receives polarized feedback, with many families praising the facility's cleanliness, friendly staff, and effective rehabilitation services. However, significant concerns regarding inconsistent communication, slow response times for call lights, and occasional lapses in basic hygiene and patient care are frequently cited by dissatisfied families. While many visitors appreciate the welcoming atmosphere and recent facility updates, prospective families should be aware of these reported inconsistencies in nursing care.

Quality Themes

Tap a score for details
Food4.0Staff7.0Clean8.0Activities8.0Meds3.0Memory8.0Comms3.0ValueN/A

Strengths

  • Friendly and welcoming front desk staff
  • Clean, well-maintained facility environment
  • Effective physical and occupational therapy programs
  • Helpful and professional administrative team

Concerns

  • Slow response times to call lights and requests for assistance (mentioned by 6 reviewers)
  • Inconsistent hygiene and personal care for residents (mentioned by 5 reviewers)
  • Poor communication with family members regarding medical status (mentioned by 4 reviewers)
  • Inconsistent quality and temperature of meals (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2343.92022(9)4.22023(35)4.42024(29)4.62025(66)4.22026(26)

Distribution · 165 analyzed

5
127
4
14
3
4
2
1
1
19

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent feedback regarding call light response times, what specific protocols or staffing adjustments do you have in place to ensure residents receive timely assistance?
  • 2How does your nursing team ensure consistent daily hygiene and personal care routines for residents, especially during shift changes?
  • 3What is your process for keeping family members updated on changes in a resident's medical status, and how do you ensure those communications are proactive and consistent?
  • 4I noticed the facility has a 20% response rate to online reviews; how do you prefer to handle family feedback or concerns once a resident is moved in?
  • 5How do you monitor and maintain the quality and temperature of meals to ensure residents are satisfied with their dining experience?
  • 6With the current CMS staffing and health inspection ratings, what steps is the leadership team taking to improve the quality of care and oversight within the facility?

Personalized based on this facility's data


Key Review Excerpts

Last week her CNA Saida noticed that my mother suddenly had a stroke while trying to drink water. Saida immediately notified Nurse Aaron and they immediately sprung into action to get critical staff to assess stroke and get my

Memory care family member · 2026★★★★★

The staff is kind and fairly attentive. However, we were disappointed in the length and frequency of PT. He did not make strength gains as expected. Also he was not showered once in the 2 week span of his stay!

Rehab patient's family · 2025★★★☆☆

My grandma was here for about 3 days. In that time, they left her in a diaper for over 12 hours without changing it. They did not clean her up when changing the diaper which in turn led to sores on her butt.

Long-term resident's family · 2025☆☆☆☆
Source: 235 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.43hrs
58%
Registered nurses for medical care
Total Nursing
3.62hrs
88%
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

3

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility77.5%
Worse than Avg
Here
77.5%
US
12.1%
FL
4.1%
Highlands
1.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.3%
Worse than Avg
Here
22.3%
US
19.4%
FL
11.5%
Highlands
9.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
19.5%
FL
15.0%
Highlands
18.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
15.4%
FL
8.7%
Highlands
9.7%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility9.8%
Worse than Avg
Here
9.8%
US
4.9%
FL
4.7%
Highlands
3.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
FL
98.1%
Highlands
98.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.0%
Mixed vs Avgs
Here
97.0%
US
79.7%
FL
94.7%
Highlands
98.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
81.8%
FL
94.8%
Highlands
98.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
FL
1.5%
Highlands
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
Well above state avg (7.3)
6 complaint-triggered

This facility has 55 deficiencies across 7 surveys, with families filing 6 complaints. The most recurring problems involve resident rights violations, care planning issues, and medication management. Notably, one recent care quality deficiency from January 2026 remains uncorrected. Most other issues appear to have been addressed, though persistent patterns in resident rights and care planning suggest ongoing operational challenges that families should investigate further.

Jan 28, 2026Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Oct 20, 2025Complaint
1
0585Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Feb 25, 2025Routine
21
0034Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0806Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Feb 25, 2025Complaint
2
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Jan 9, 2025Complaint
1
0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Jun 6, 2023Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Palms at Sebring Nursing and Rehabilitation the

Organization Type

for profit

Ownership & Management

Owners

Pine Street Heathcare Holdings LLC

Owner · Organization

100%

Hcfl Holdings LLC

Owner (parent company) · Organization

Sebring Holdings LLC

Owner (parent company) · Organization

Follman, Berel

Owner (parent company)

Kurland, Benjamin

Owner (parent company)

Lefkowitz, Michael

Owner (parent company)

Key personnel

Sebring Snf Property Holdings LLC5% or Greater Mortgage InterestMontsdeoca, GaryManaging Control - Governing BodySpadola, JamesManaging Control - Governing BodyHcfl Holdings LLCManagerPine Street Heathcare Holdings LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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