Oaks at Avon
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 117 Google reviews
Watch Oaks at Avon
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The Oaks at Avon is frequently praised for its effective physical therapy and clean environment, making it a potential candidate for short-term rehab. However, families must be vigilant regarding staffing levels and medication management; we strongly recommend visiting during off-hours and asking management how they ensure consistent care when the facility is busy.
Google Reviews
Google Reviews
117 reviews on Google“Oaks at Avon receives highly polarized feedback, with many families praising the facility's cleanliness, physical therapy department, and compassionate nursing staff. However, a significant number of reviewers report serious concerns regarding chronic understaffing, inconsistent medication management, and poor responsiveness from nursing assistants. Families considering this facility should be aware that experiences appear to vary greatly depending on the specific staff members on duty.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy department
- Clean and well-maintained facility
- Compassionate and attentive nursing staff
- Professional admissions and social services
Concerns
- Chronic understaffing leading to slow response times (mentioned by 8 reviewers)
- Inconsistent or delayed medication administration (mentioned by 3 reviewers)
- Poor attitude or lack of compassion from some nursing assistants (mentioned by 5 reviewers)
- Inadequate hygiene or facility maintenance issues (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 124 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance when they press their call lights?
- 2I noticed the facility has a strong reputation for physical therapy; how do you integrate those therapy goals into the daily routine of residents who aren't in active sessions?
- 3Could you walk me through the current process for medication administration to ensure that doses are delivered consistently and on time?
- 4How do you support and train your nursing assistants to maintain a high standard of compassionate, person-centered care during busy shifts?
- 5What steps is the facility taking to address the recent CMS staffing rating and ensure that residents have enough eyes on them throughout the day and night?
- 6What kind of daily activities or social engagement programs are available to keep residents active and connected with their peers?
Personalized based on this facility's data
Key Review Excerpts
“The staff went above and beyond making sure her post surgery wound was taken care of and they worked very hard at getting her up and moving with physical therapy, the staff were very uplifting and kept her spirits up every day.”
“My biggest complaint is the failure to keep schedule with meds. While I fully understand these facilities are very busy and can get behind, when meds especially pain meds get delayed from schedule, there are spikes in the pain.”
“I met with Monica, the Admissions Director regarding my 88 year old mother that’s in the hospital and I have reached out several times and she has answered personally every time! Answered all of my questions! She put me and my sister at ease knowing our mom will be in good hands while in rehab!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a pattern of recurring building safety issues, with problems in emergency systems, fire safety, and egress areas appearing across multiple surveys and remaining uncorrected. The most frequent deficiencies involve building safety, food handling, and resident assessment processes. Families filed at least one complaint regarding bathroom call systems, indicating ongoing concerns about safety features that residents depend on for help.
Jan 20, 2026Complaint1
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jun 11, 2024Routine10
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 6, 2020Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Oaks at Avon
for profit
Chain Affiliation
Florida Institute for Long-Term Care
18 facilities nationwide
Chain avg rating: 2.3/5 · Rank 11 of 18
Ownership & Management
Owners
Fi-The Oaks, LLC
Owner · Organization
Florida Institute for Long Term Care LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
117 reviews from families & visitors
Official Website
Visit oaksatavon.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Royal Care of Avon Park
1.5 miNursing Home · Avon Park, FL
Best Care Senior Living at Sebring LLC
5.1 miAssisted Living · Sebring, FL
Palms at Sebring Nursing and Rehabilitation the
9.1 miNursing Home · Sebring, FL
Vivo Healthcare Sebring
9.7 miNursing Home · Sebring, FL