Vista Del Sol Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 15 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (17 vs median 13.0)
Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · $116,475 in fines
What this means for your family
This facility is an excellent choice if cleanliness and professional rehabilitation therapy are your top priorities. While most families report highly positive experiences with the staff, you should verify the current quality of care through an in-person visit to ensure the high standards mentioned in recent reviews are being maintained.
Google Reviews
Google Reviews
15 reviews on Google“Families can expect a very clean and professional environment, with multiple reviewers highlighting the spotless facility and lack of unpleasant odors. While the rehabilitation and nursing staff receive high praise for their kindness and professionalism, one reviewer strongly advises against using the facility, though they provided no specific details for their warning.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and odor-free facility
- Professional and kind nursing staff
- Supportive social services and management
- Effective physical and occupational therapy
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It is so wonderful to see how clean and well-maintained the facility looks; what are your specific protocols for ensuring the rooms and common areas stay fresh and odor-free?
- 2We noticed some great feedback regarding the kindness of your nursing team; how do you support and retain your staff to maintain that level of care?
- 3Since we saw some recent notes regarding health inspections, could you walk us through the specific steps the facility is taking to address those past deficiencies and improve clinical outcomes?
- 4What does a typical day of social activities and engagement look like for the residents here?
- 5How does the nursing team handle medical emergencies or sudden changes in a resident's condition during the overnight hours?
- 6We are very interested in rehabilitation; how closely do the physical and occupational therapists work with the nursing staff to support a resident's daily mobility?
Personalized based on this facility's data
Key Review Excerpts
“The whole facility is incredibly clean — even with many very sick patients, there is never any bad smell. Everything is spotless.”
“Their memory care option and senior care programs are thoughtfully designed for dignity and independence.”
“Extremely accommodating to the family members who want to spend time with love ones. Very appreciative and attentive to the information from the family members.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
6
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Vista del Sol Care Center shows concerning patterns of repeated safety and medication management issues, with families filing multiple complaints about abuse reporting and accident prevention failures. The facility has consistently struggled with medication management, accident hazard prevention, and proper reporting of suspected abuse across multiple surveys, with these same problems recurring even after corrections. While all deficiencies show correction dates, the persistent nature of safety violations and complaint-triggered investigations involving staff training and abuse protocols suggest ongoing challenges in maintaining consistent care standards.
Nov 14, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 16, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 23, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 10, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 16, 2025Routine16
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Feb 16, 2025Complaint1
Nursing and Physician Services Deficiencies
Provide or arrange emergency care by a doctor 24 hours a day.
Federal Penalties
Fine
Mar 25, 2024
$110,124
Payment Denial
Mar 25, 2024
4-day denial
Fine
Aug 28, 2023
$6,351
Ownership & Operations
Who Operates This Facility
Vista Del Sol Care Center
for profit
Ownership & Management
Owners
Jacobs, Dov
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit hcai.ca.gov
Medicare data downloads
Original nursing home datasets
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