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Nursing HomeMedicaid Investigative

Vista Del Sol Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

11620 West Washington Blvd, Mclaughlin · Los Angeles, CA 9006650 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 15 Google reviews

5
4
3
2
1
Vista Del Sol Care Center Nursing Home in Los Angeles, CA — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (17 vs median 13.0)

Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · $116,475 in fines

Source: Medicare data

What this means for your family

This facility is an excellent choice if cleanliness and professional rehabilitation therapy are your top priorities. While most families report highly positive experiences with the staff, you should verify the current quality of care through an in-person visit to ensure the high standards mentioned in recent reviews are being maintained.

Google Reviews

Google Reviews

15 reviews on Google
Families can expect a very clean and professional environment, with multiple reviewers highlighting the spotless facility and lack of unpleasant odors. While the rehabilitation and nursing staff receive high praise for their kindness and professionalism, one reviewer strongly advises against using the facility, though they provided no specific details for their warning.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemory5.0Comms10.0ValueN/A

Strengths

  • Exceptionally clean and odor-free facility
  • Professional and kind nursing staff
  • Supportive social services and management
  • Effective physical and occupational therapy

Rating Trends

Tap a year to see what changed

2345.02016(4)5.02017(4)5.02019(2)1.02024(2)5.02025(6)5.02026(6)

Distribution · 24 analyzed

5
22
4
0
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It is so wonderful to see how clean and well-maintained the facility looks; what are your specific protocols for ensuring the rooms and common areas stay fresh and odor-free?
  • 2We noticed some great feedback regarding the kindness of your nursing team; how do you support and retain your staff to maintain that level of care?
  • 3Since we saw some recent notes regarding health inspections, could you walk us through the specific steps the facility is taking to address those past deficiencies and improve clinical outcomes?
  • 4What does a typical day of social activities and engagement look like for the residents here?
  • 5How does the nursing team handle medical emergencies or sudden changes in a resident's condition during the overnight hours?
  • 6We are very interested in rehabilitation; how closely do the physical and occupational therapists work with the nursing staff to support a resident's daily mobility?

Personalized based on this facility's data


Key Review Excerpts

The whole facility is incredibly clean — even with many very sick patients, there is never any bad smell. Everything is spotless.

Rehab patient's family · 2025★★★★★

Their memory care option and senior care programs are thoughtfully designed for dignity and independence.

Prospective resident's family · 2025★★★★★

Extremely accommodating to the family members who want to spend time with love ones. Very appreciative and attentive to the information from the family members.

Long-term resident's family · 2017★★★★★
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
5.11hrs
OK
All nurses + aides combined
Staff Turnover
26%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility34.6%
Worse than Avg
Here
34.6%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.5%
Worse than Avg
Here
27.5%
US
14.4%
CA
10.4%
Los angeles
12.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.1%
Worse than Avg
Here
21.1%
US
15.3%
CA
10.5%
Los angeles
9.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility91.6%
Worse than Avg
Here
91.6%
US
93.4%
CA
98.6%
Los angeles
99.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.6%
Mixed vs Avgs
Here
15.6%
US
19.4%
CA
10.7%
Los angeles
9.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.3%
Mixed vs Avgs
Here
16.3%
US
19.5%
CA
13.7%
Los angeles
10.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility61.5%
Worse than Avg
Here
61.5%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
3penalties
Near state avg (15.4)
15 complaint-triggered
$116,475 in fines

Vista del Sol Care Center shows concerning patterns of repeated safety and medication management issues, with families filing multiple complaints about abuse reporting and accident prevention failures. The facility has consistently struggled with medication management, accident hazard prevention, and proper reporting of suspected abuse across multiple surveys, with these same problems recurring even after corrections. While all deficiencies show correction dates, the persistent nature of safety violations and complaint-triggered investigations involving staff training and abuse protocols suggest ongoing challenges in maintaining consistent care standards.

Nov 14, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 16, 2025Complaint
2
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 23, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 10, 2025Complaint
4
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 16, 2025Routine
16
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0865Potential for harm · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0868Potential for harm · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0039Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Feb 16, 2025Complaint
1
0713Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide or arrange emergency care by a doctor 24 hours a day.

Federal Penalties

Fine

Mar 25, 2024

$110,124

Payment Denial

Mar 25, 2024

4-day denial

Fine

Aug 28, 2023

$6,351

Ownership & Operations

Who Operates This Facility

Owner / Operator

Vista Del Sol Care Center

Organization Type

for profit

Ownership & Management

Owners

Jacobs, Dov

Owner

100%

Key personnel

Jacobs, DovOfficer / DirectorValdivia, RosaManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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