Village Creek Rehabilitation and Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 60 Google reviews
Watch Village Creek Rehabilitation and Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High RN turnover (67%)
Bottom 25% in Texas · Critically understaffed (RN) · Above average staffing · Worst in NEXION HEALTH chain · $74,823 in fines
What this means for your family
This facility is an excellent choice for short-term rehabilitation, with a highly-rated therapy team and professional staff. However, if your loved one requires long-term hospice or tube feeding, you should conduct a site visit to verify that the care standards and feeding schedules are strictly maintained.
Google Reviews
Google Reviews
60 reviews analyzed“Families considering Village Creek Rehabilitation and Nursing Center will find a facility highly praised for its exceptional therapy department and compassionate nursing staff. While many reviewers highlight a clean, welcoming environment and high-quality food, there are serious historical allegations regarding neglect and poor care during end-of-life stages that should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Top-notch therapy and rehabilitation services
- Compassionate and professional nursing staff
- Clean and well-maintained facility
- Engaging resident activities and outings
Concerns
- Historical allegations of neglect and lack of hygiene (mentioned by 2 reviewers)
- Inconsistent feeding/medication schedule for tube patients
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly repetitive, templated responses. Positive reviews receive a canned enthusiastic message, while negative reviews are met with a standardized redirection to a specific compliance officer.
Questions for Your Tour
- 1We've heard wonderful things about the therapy and rehab services here; could you tell us more about how the therapists work with residents to meet their goals?
- 2How do you ensure that medication and feeding schedules are strictly followed, especially for residents with specific nutritional needs?
- 3What steps are in place to maintain the highest standards of cleanliness and hygiene in the resident rooms and common areas?
- 4Could you describe the types of engaging activities or community outings planned for the residents each week?
- 5How does the nursing team manage medical emergencies or changes in a resident's condition during the overnight hours?
- 6We noticed you are very active in providing professional care; how do you support your nursing staff to ensure they have enough time for each resident?
Personalized based on this facility's data
Key Review Excerpts
“My father was staying here after a major brain surgery. They treated him with dignity and respect. The food was high quality and plentiful.”
“Therapy sessions are top-notch, with skilled therapists who motivate and encourage you every step of the way.”
“I was in the room for 5 hours and they said they came in to feed her... Facility is always dirty.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents needing more daily help over time
Residents with depression symptoms
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Nearly half of this facility's 36 deficiencies were triggered by family complaints, indicating concerning patterns that prompted external reports. The most recurring issues involve care planning and assessment problems, abuse/neglect prevention failures, and medication management deficiencies. Problems with protecting residents from abuse and timely reporting of incidents have persisted across multiple recent surveys, suggesting ongoing safety concerns that families should carefully investigate before placement.
Mar 26, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Dec 5, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 21, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 15, 2025Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 15, 2025Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nov 21, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Mar 26, 2026
$57,750
Fine
Nov 21, 2025
$13,250
Fine
Nov 21, 2024
$54,438
Ownership & Operations
Who Operates This Facility
Sweeny Hospital District
for profit
NEXION HEALTH AT LUMBERTON, INC
MORGAN JEANETTE HAWLEY
Chain Affiliation
Nexion Health
52 facilities nationwide
Chain avg rating: 2.9/5 · Rank 25 of 26 (Worst)
Ownership & Management
Owners
Sweeny Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit nexion-health.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
The Haven
2.6 miAssisted Living · Lumberton, TX
Spanish Trail Assisted Living
5.7 miAssisted Living · Silsbee, TX
Silsbee Oaks Health Care Llp
5.8 miNursing Home · Silsbee, TX
Mill Creek
6.9 miNursing Home · Silsbee, TX
Paradigm at the Pines
6.9 miNursing Home · Silsbee, TX
Jefferson Nursing and Rehabilitation Center
10.1 miNursing Home · Beaumont, TX