Silsbee Oaks Health Care Llp
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 27 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff, particularly for families managing end-of-life care or long-term memory care. However, because of past allegations regarding neglect and management, you should personally verify current staffing ratios and the facility's protocols for resident discharge.
Google Reviews
Google Reviews
27 reviews analyzed“Families frequently praise the facility for its compassionate, family-like atmosphere and the kindness of the nursing staff during end-of-life care. While many long-term residents receive excellent support, there are serious historical allegations regarding neglect and management issues that the facility claims have been addressed by new leadership.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Supportive environment for end-of-life care
- Clean and well-maintained facility
- Strong sense of community and family atmosphere
Concerns
- Allegations of neglect and management cover-ups
- Lack of notice regarding resident discharge
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses to most reviews, often addressing the reviewer by name and acknowledging specific details about their loved ones. Negative reviews are addressed with professional, non-defensive language that focuses on safety protocols or recent management changes.
Questions for Your Tour
- 1It is wonderful to see how much the staff seems to care about the residents; how do you foster that sense of family and community within the facility?
- 2I noticed the facility is very clean and well-maintained; what is your daily routine for ensuring the resident living areas stay comfortable and tidy?
- 3What is your protocol for ensuring residents receive consistent care and attention, especially during busy shifts or transitions?
- 4How do you handle communication with families regarding important updates or changes in a resident's care plan to ensure everyone is kept in the loop?
- 5Could you tell me more about the daily activities and social opportunities available to help residents stay engaged with one another?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and aids were so sweet to her and I was notified anytime there was there was an issue . The facility is clean , never have I ever walked in and it smelled bad or felt unclean.”
“He wasn't just a job to the people we would see at each visit, they became extended family to both him and me. The compassion and care was beyond anything we could have imagined.”
“I could not have asked for a sweeter, more loving group of people than the staff at Silsbee Oaks Health Care in Silsbee, TX. They were a band of angels surrounding us with comfort, care and support.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Recent findings from January 2026 show ongoing safety and care concerns, with some deficiencies remaining uncorrected including fire safety systems and backup power generation. The facility has recurring issues with fire safety equipment, accident prevention, and care quality standards. A family filed a complaint in 2023 regarding accident hazards, and similar safety problems persist in the most recent inspection, suggesting difficulty maintaining consistent safety standards.
Jan 28, 2026Routine9
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Oct 30, 2024Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Sep 15, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 30, 2023Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Federal Penalties
Fine
Aug 30, 2023
$8,193
Ownership & Operations
Who Operates This Facility
Silsbee Oaks Health Care Llp
for profit
DEANNA BURNS
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit silsbeeoaksllp.com
Medicare data downloads
Original nursing home datasets
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