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Assisted Living

The Haven

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

7492 Neely Rd, Lumberton, TX 7765716 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.9/5

based on 8 Google reviews

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What this means for your family

The Haven is an excellent choice for families seeking a peaceful, boutique environment with high-quality dining and a very caring staff. While the facility itself receives glowing reviews, you may want to inquire about how they manage visitor traffic to ensure the surrounding property and access remain well-maintained.

Google Reviews

Google Reviews

8 reviews analyzed
The Haven is highly regarded by families for its warm, home-like atmosphere and its beautiful, tranquil country setting featuring animals and a pond. Reviewers consistently praise the compassionate, attentive staff and the high quality of the dining experience, though one neighbor noted issues with traffic-related property damage from visitors.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Beautiful, tranquil country setting with animals
  • Exceptional food quality
  • Warm, family-like atmosphere

Rating Trends

Tap a year to see what changed

2345.02023(1)4.82024(6)5.02025(1)

Distribution

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How They Respond to Reviews

88%response rate
Good

The owner provides highly personalized responses that frequently use the reviewer's name and reference specific details from their feedback. They maintain a warm, mission-driven tone focused on care and community.

Questions for Your Tour

  • 1Since the setting is so tranquil and includes animals, how do the residents typically interact with the animals in their daily routine?
  • 2I noticed how much care goes into your communication with families; how do you keep us updated on our loved one's well-being?
  • 3The food quality seems to be a highlight here—could you tell us more about how meals are prepared and if there are personalized dietary options?
  • 4With such a small, intimate community of 16, how do you foster that warm, family-like atmosphere among the residents?
  • 5What does a typical day of activities look like to ensure residents stay engaged with the beautiful country surroundings?
  • 6In a smaller setting like The Haven, what is the specific protocol for handling a medical emergency during the night?

Personalized based on this facility's data


Key Review Excerpts

The Haven is not just a place it is a HOME. The staff and Shannon go above and beyond to make this home a peaceful and safe environment.

Long-term resident's family · 2024★★★★★

The Haven is a beautiful, boutique assisted living home set on a large lot in the countryside with horses, donkeys, ponies and a large pond . The team of staff are so very kind, caring, compassionate and attentive to all the residents.

Resident's family · 2024★★★★★

Great care and atmosphere. The food is phenomenal!

Resident's family · 2024★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

Key Findings

The Haven's most recent comprehensive inspection was completed on April 16, 2024, with no violations of state standards found. Additionally, there are no active enforcement actions on record for this facility.

Apr 16, 2024Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Darad Management LLC

Organization Type

for profit

Administrator

SHANNON HALE

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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