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Assisted Living · Auburn, WA
2901 I Street Ne, Auburn, WA 98002
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 100 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviewers rate Village Concepts of Auburn highly. Reviewers highlight: compassionate and tender memory care staff, welcoming and professional management. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Village Concepts of Auburn (Brannan Park) receives highly polarized feedback, with many families praising the compassionate memory care staff and the facility's welcoming atmosphere. However, significant concerns have been raised regarding medication management, slow response times to resident falls, and inconsistent cleanliness due to staffing shortages. Families should carefully weigh the reported high-quality care for memory residents against these serious operational and safety allegations.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers praise the staff as compassionate and professional, though others cite serious errors and turnover issues.
One long-term family member noted that communication has improved significantly over the years.
While some find the facility nice and new, others report rooms not being cleaned due to staff shortages.
One reviewer noted slow service and another criticized the lack of healthy or diabetic-friendly meal options.
Reviewers specifically highlight the facility's effort in celebrating holidays, birthdays, and special events.
Multiple reviewers raised serious concerns regarding medication errors and their impact on resident safety.
Families of memory care residents consistently praise the grace and tenderness shown to their loved ones.
Reviewers expressed frustration over high costs coupled with additional fees for basic assistance like showering.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 33 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“My mom was in memory care here, she was shown such grace and tenderness in her final days!!! They put the “care” in care staff”
“Even with staff changes throughout the years as companies do, it’s actually seemed to get better and communication has gotten much better.”
“In addition, if your loved one falls, NO ONE COMES! Had to call the fire department! More than 20 minutes before help arrived!”
Source: WA Dept. of Social & Health Services
Letter confirms that deficiencies for WAC 388-78A-2140-1-a-ii and -iii were corrected following a follow-up inspection on 06/23/2026.; The inspection report includes specific citations for WAC 246-215 (Food service codes) as they relate to the primary deficiency WAC 388-78A-2305 regarding food sanitation.
The facility failed to ensure the Executive Director (Staff A) completed the required 12 hours of annual continuing education between 11/16/2024 and 11/16/2025.
Facility failed to implement systems to ensure food service compliance, specifically: smoking/vaping in the kitchen, staff eating in food preparation areas, extensive lack of cleanliness on food-contact and non-food-contact surfaces (sticky residue, dust, debris, mold/used bandages on floor mats), improper food storage (unsealed breadcrumbs), and improper temperature control/thawing of hazardous foods (44 degree sandwich station, meat defrosting in puddles).
The final inspection on 04/30/2026 notes that all violations noted during previous related inspections have been corrected and the facility is approved.; Facility status is Disapproved. Next inspection scheduled on or after 01/07/2026.
Fire wall shows failures; missing documentation and maps for fire-rated construction.
Missing 5-year internal pipe testing, annual forward flow test, and FDC hydro testing; damaged sprinkler head and escutcheon found.
Facility failed to provide detailed documentation and maps of fire-rated construction locations, including annual inspection reports for testing, modifications, and repairs.
Compressed gas cylinders not properly stored in three separate resident rooms.
Missing documentation/maps for fire doors. Observed: multiple stairwell doors missing gasketing/seals, doors failing to latch, doors wedged open, and trash door missing gasketing/seals.
Facility failed to provide documentation showing that fire/smoke damper inspections have been performed.
Commercial laundry room missing fire extinguisher; staff could not account for a used fire extinguisher.
Trash chute has combustible material restricting it from closing and requires testing.
Missing records for 5-year internal pipe testing, 3-year dry system full flow trip test, annual forward flow test, and 5-year FDC hydro testing. Observed loaded sprinkler head and escutcheon issue.
Missing documentation for semi-annual hood cleaning.
Multiple blocked paths of egress in the 1st floor kitchen.
Missing documentation for diesel fuel testing.
Emergency light in Stair 5 (between 2nd and 3rd floor) failed to activate during battery test.
Need to verify if cooking appliances on casters have required restraining devices.
Combustible material stored in boiler rooms, mechanical rooms, or electrical rooms.
Fire door report shows failures (latching issues, missing gasketing/edge seals).
Exit sign in 1st floor dining room is hanging by electrical wires.
Missing diesel fuel testing documentation.
A civil fine of $400.00 was imposed. The letter serves as formal notice of this enforcement action.
The licensee failed to document in four residents' Negotiated Service Agreement the care, services, and interventions to meet the resident's needs. This was a repeat of a previously cited deficiency on 2026-02-16.
Report details an investigation into a kitchen rag bin fire occurring on 3/23. The investigator noted no IFC violations were observed during the inspection on 4/9/2026.
The inspection was conducted in response to a complaint regarding a sprinkler system. The facility addressed the issue with a contractor between February 18 and February 19, 2026. No violations were found at the time of the inspection.
Approval Status: Disapproved. Facility representative noted as Sherlyn Bessette, ED.
Missing documentation for 5-year internal pipe test, annual forward flow test, and 5-year FDC hydro test; loaded sprinkler head observed; missing escutcheon.
Combustible material was stored in stairwells on the 3rd floor (stair 5) and 1st floor (stair 4 and stair 1).
Missing documentation/maps for fire doors; multiple stairwell doors would not latch; trash/stairwell doors missing gasketing and edge seals.
Trash chute needs to be tested by an outside vendor.
Documentation for fire/smoke dampers inspection not provided.
Diesel fuel testing documentation not provided.
Detailed documentation and maps of fire-rated construction locations, including inspection reports, were not provided.
Documentation for first and second semi-annual hood cleaning not provided.
Facility must verify that kitchen cooking appliances on casters have required restraining devices connected to the wall.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with WA Dept. of Social & Health Services.
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit villageconcepts.com
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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