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Limited public data on The Village at Sydney Creek. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 17 Google reviews
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Every family's needs are unique. We encourage you to visit The Village at Sydney Creek in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families may find comfort in the long-term positive reports of a loving, home-like atmosphere and attentive staff for residents with dementia. However, recent reviews raise serious alarms regarding cleanliness, odors, and significant safety concerns involving frequent falls and inadequate supervision.
Quality Themes
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Distribution · 19 analyzed
The owner uses personalized, empathetic language for positive reviews but shifts to a highly defensive and confrontational tone when disputing negative reviews. While they acknowledge specific details in 5-star reviews, they are willing to aggressively deny the validity of 1-star reviews and label reviewers as former employees.
Personalized based on this facility's data
Key Review Excerpts
“Staff and administrators are caring and very attentive. My Fifi always smiles and reaches for them when they are near. A great sign she is happy.”
“This facility has low care standards, lacks cleanliness and smells strong of urine in carpets, beds, and chairs. Understaffed of both caregivers and supervisors.”
“Sydney Creek is for Dementia patients. My Mother in Law is now staying at Sydney Creek. The staff is wonderful.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
FACILITY EVALUATION REPORT
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
The inspection was a Case Management - Annual Continuation visit. The primary deficiency cited relates to the failure to keep resident pre-admission appraisals updated following changes in condition. Specifically, the facility failed to complete reappraisals for multiple residents, which poses a potential risk to the residents' health and safety.
The inspection was a Case Management - Annual Continuation visit. The primary deficiency cited relates to the failure to keep resident pre-admission appraisals updated following changes in condition. Specifically, the facility failed to complete reappraisals for multiple residents, which poses a potential risk to the residents' health and safety.
The facility underwent an annual inspection on June 18, 2025. The primary finding was a Type A deficiency related to the unsecured storage of hazardous materials. Specifically, multiple cleaning agents and personal care items were observed accessible to residents, creating an immediate safety risk.
This report details a complaint investigation conducted regarding staff following infection control protocols. The allegation concerning toothbrushes left on counters was reviewed, and the investigator determined that the allegation was unsubstantiated because no specific regulation prohibits this practice. The facility's existing policies were found to address cleanliness, and the issue was deemed outside the scope of immediate regulatory violation.
Village Pacific Management Group, LLC, the
LIZA HIX
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Google Reviews
17 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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