Mission View Health Center
Strong Medicare quality ratings; families often praise effective physical therapy and rehabilitation. Still worth an in-person visit.
based on 22 Google reviews
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What this means for your family
This facility offers exceptional physical therapy and has individual staff members who provide deeply compassionate care. However, you must closely monitor hygiene standards and dietary accuracy, as multiple recent reviews highlight significant failures in sanitation and meal management.
Google Reviews
Google Reviews
22 reviews on Google“Families should approach this facility with caution due to serious allegations regarding hygiene, wound care, and inconsistent medication or dietary management. While some residents have experienced remarkable physical rehabilitation and praise specific compassionate caregivers, others report neglectful environments and poor sanitation.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehabilitation
- Compassionate individual caregivers
- Ability to accommodate specific dietary needs like vegan diets
- Friendly and professional medical staff
Concerns
- Poor sanitation and room cleanliness (mentioned by 2 reviewers)
- Inconsistent dietary and meal service (mentioned by 2 reviewers)
- Gloomy or depressing atmosphere (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy and rehab programs here; could you tell us more about how that process works for new residents?
- 2Since we have specific dietary preferences, how does the kitchen manage specialized meal plans like vegan or other restricted diets?
- 3What are some of the daily activities or social events planned to keep the atmosphere bright and engaging for the residents?
- 4Could you describe your daily routine for room cleaning and maintaining a high standard of sanitation in the living areas?
- 5How does the nursing team handle communication with family members regarding updates on a resident's health or changes in their care?
- 6In the event of a medical emergency during the night, what is the protocol for immediate care and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“Got here on a wheelchair after spending 2 months in the hospital, and today, been my last day, I get to walk again without the need of a wheelchair!! The staff has been incredible…Drs., nurses, CNAs, the physical therapists helped me immensely, and thanks to the cooks for adjusting to my vegan diet!!!!”
“Today was a completely different, all around positive experience with staff Suzette!! It was beautiful to</em> to see her at work! She did deep breathing, stretches, and a fun game with the residents.”
“I've worked as an assisted living director for over 25 years and have dealt with skilled nursing communities all over the State. If they were more like Mission View this would be a better world.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mission View Health Center has ongoing safety concerns, with fire safety and electrical system issues appearing across multiple surveys from 2021 to 2025, indicating persistent problems despite corrections. One family filed a complaint about nursing staff competency in 2025. The facility also had deficiencies in medication management and nutrition, though all violations have correction dates on file.
Dec 18, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Aug 5, 2025Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Oct 10, 2024Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Dec 2, 2021Routine9
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Meet other general requirements that are deficient.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Mission View Health Center
for profit
Chain Affiliation
Compass Health, INC.
7 facilities nationwide
Chain avg rating: 5.0/5 · Rank 6 of 7 (Worst) (Best)
Ownership & Management
Owners
Compass Health INC
Owner · Organization
Compass Holdings INC
Owner · Organization
Doria, Jack
Owner (parent company)
Gerrish, Nancy
Owner (parent company)
Gerrish, William
Owner (parent company)
Hamilton, Amy
Owner (parent company)
Hodge, Timothy
Owner (parent company)
Mcmullen, Juanita
Owner (parent company)
Moya, Marie
Owner (parent company)
Smith, Darren
Owner (parent company)
Woolpert, Marcy
Owner (parent company)
Woolpert, Mark
Owner (parent company)
Woolpert, Patricia
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit missionviewhealthcenter.com
Medicare data downloads
Original nursing home datasets
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