San Luis Transitional Care
Strong Medicare quality ratings; families often praise excellent physical and occupational therapy. Still worth an in-person visit.
based on 16 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation due to its highly-rated physical and occupational therapy teams and modern environment. However, you should closely monitor nursing response times and staffing levels, as historical reviews have highlighted issues with neglect during shifts.
Google Reviews
Google Reviews
16 reviews on Google“San Luis Transitional Care is highly regarded for its excellent physical and occupational therapy programs and its clean, modern, and sunlit facility. While many families praise the warm, professional nursing staff and good food, there are serious historical concerns regarding understaffing and neglectful behavior by some nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical and occupational therapy
- Clean, modern, and well-maintained facility
- Friendly and professional rehabilitation team
- High-quality food and dining options
Concerns
- Nursing understaffing and neglect (mentioned by 2 reviewers)
- Unprofessional or rude behavior by some staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since your facility is so highly rated for physical and occupational therapy, how do you tailor rehabilitation plans to help residents regain their specific mobility goals?
- 2With such a small, intimate community of 23 residents, how do you ensure that every person gets personalized attention during meal times?
- 3The dining options here are noted as a highlight; could you tell us more about how much input residents have in their daily menus?
- 4How does your nursing team manage care transitions and ensure consistent communication with families during medical emergencies?
- 5What kind of daily social activities or group outings do you organize to keep the residents engaged with one another?
- 6How do you support your staff and maintain that high 5-star staffing rating to ensure every resident's needs are met promptly?
Personalized based on this facility's data
Key Review Excerpts
“The facility is clean and lovely, makes you feel like you are at a fine resort. The entire staff, nursing, down to housekeeping was very friendly and kind. Physical therapy was twice daily and very good.”
“My dad ended up here after a fall, and we are so glad he did. The staff is friendly, caring and really connected with my and my dad. Very well run, recently remodeled, spotless facility.”
“The therapist would show up barely work with her, tell him he was coming back and never did. They are definitely understaffed which causes the patients to be neglected.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
San Luis Transitional Care has 14 deficiencies across three surveys, with no complaints filed by families. The facility shows recurring issues with emergency preparedness, building systems maintenance, and infection control. All deficiencies have been corrected, though problems with emergency planning and equipment safety have persisted across multiple inspections, suggesting ongoing challenges with facility operations and safety protocols.
Jul 31, 2025Routine6
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Jun 12, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 2, 2019Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Ownership & Operations
Who Operates This Facility
San Luis Transitional Care
for profit
Chain Affiliation
Compass Health, INC.
7 facilities nationwide
Chain avg rating: 5.0/5 · Rank 1 of 7 (Worst) (Best)
Ownership & Management
Owners
Doria, Jack
Owner (parent company)
Hodge, Timothy
Owner (parent company)
Moya, Marie
Owner (parent company)
Smith, Darren
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit sanluistransitionalcare.com
Medicare data downloads
Original nursing home datasets
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