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Nursing HomeMedicaid

Villa Siena

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1855 Miramonte Avenue, Cuesta Park · Mountain View, CA 9404030 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 89 Google reviews

5
4
3
2
1
Villa Siena Nursing Home in Mountain View, CA — Street View
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What this means for your family

Villa Siena is an excellent choice if you prioritize a clean, beautiful, and spiritually uplifting environment for your loved one. The staff's compassion is their greatest asset. However, if your loved one has very specific dietary preferences, you may want to inquire about the variety of the meal rotation during your tour.

Google Reviews

Google Reviews

89 reviews on Google
Villa Siena is highly regarded by families for its beautiful, serene grounds and exceptionally compassionate, professional staff. Reviewers frequently highlight the facility's cleanliness and the warm, community-oriented atmosphere, though some suggest that meal variety and room space could be improved.

Quality Themes

Tap a score for details
Food4.0Staff10.0Clean10.0Activities9.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Impeccably clean and well-maintained facility
  • Beautiful, serene grounds and common areas
  • Welcoming and professional tour experience

Concerns

  • Potential for limited meal variety (mentioned by 2 reviewers)
  • Limited room space

Rating Trends

Tap a year to see what changed

2344.0'17(2)4.55.0'19(4)5.05.0'23(1)5.05.0'25(69)4.9'26(24)

Distribution · 115 analyzed

5
109
4
5
3
1
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about how clean and well-maintained the grounds are; could you show me some of the common areas where residents relax?
  • 2Since the nursing staff is often described as so compassionate, how do they typically communicate with families regarding daily care updates?
  • 3What does a typical daily schedule look like, and what kind of social activities are available to keep residents engaged?
  • 4Could you tell me a bit more about the dining program and how much variety there is in the daily meal menus?
  • 5In terms of medical care, how are changes in a resident's health monitored and how are emergencies handled during the night?
  • 6With the intimate size of 30 residents, how does the staff ensure that everyone's specific personal preferences are met?

Personalized based on this facility's data


Key Review Excerpts

The staff is very efficient and also loving and kind. They take very good care of my brother, body, mind and soul. We recommend without any reservations!

Long-term resident's family · 2025★★★★★

My mother has been a resident Villa sienna for 10+ years. It has been a great experience what a professional, courteous and knowledgeable staff. The facility itself is very clean.

Long-term resident's family · 2025★★★★★

The nursing team is truly remarkable. They are not only highly skilled and professional, but also compassionate and attentive.

Family member · 2024★★★★★
Source: 89 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.66hrs
88%
Registered nurses for medical care
Total Nursing
6.12hrs
OK
All nurses + aides combined
Staff Turnover
22%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
1/ 5
Better Than Avg

4

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility33.0%
Worse than Avg
Here
33.0%
US
15.3%
CA
10.5%
Santa clara
11.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
15.4%
CA
11.6%
Santa clara
10.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
14.4%
CA
10.4%
Santa clara
9.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility19.5%
Worse than Avg
Here
19.5%
US
19.4%
CA
10.7%
Santa clara
13.7%
🔒

Residents who were physically restrained

↓ Lower is better
This Facility8.8%
Worse than Avg
Here
8.8%
US
0.1%
CA
0.4%
Santa clara
0.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.2%
Mixed vs Avgs
Here
11.2%
US
19.5%
CA
13.7%
Santa clara
9.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Santa clara
97.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Near state avg (15.4)
2 complaint-triggered

Villa Siena shows recurring issues that persist across multiple years, including ongoing problems with nursing staffing, medication management, and care planning appearing in every survey from 2022-2025. The facility has had families file complaints about physical restraint use and nursing competency. While all deficiencies show correction dates, the repeated pattern of similar violations across core care areas suggests systemic challenges that warrant careful consideration.

Jul 28, 2025Routine
14
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0700Potential for harm · WidespreadCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0604Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Apr 22, 2024Routine
23
0883Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0015Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0018Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0711Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 22, 2024Complaint
1
0604Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Aug 24, 2023Complaint
1
0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Dec 9, 2022Routine
16
0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0031Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0712Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0851Potential for harm · IsolatedCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Villa Siena

Organization Type

nonprofit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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