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Nursing HomeMedicaid

Los Altos Post-Acute

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

809 Fremont Avenue, Los Altos, CA 94024152 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Los Altos Post-Acute Nursing Home in Los Altos, CA — Street View
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What this means for your family

Choosing Los Altos Post-Acute means your loved one is in a facility that ranks well on Medicare quality measures. While no facility is perfect, the clinical data here is encouraging.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.72hrs
96%
Registered nurses for medical care
Total Nursing
4.19hrs
OK
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
56%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

1

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
19.5%
CA
13.7%
Santa clara
9.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.1%
Worse than Avg
Here
23.1%
US
19.4%
CA
10.7%
Santa clara
13.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
15.3%
CA
10.5%
Santa clara
11.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.6%
Better than Avg
Here
3.6%
US
14.4%
CA
10.4%
Santa clara
9.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
15.4%
CA
11.6%
Santa clara
10.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
CA
98.6%
Santa clara
99.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
81.8%
CA
94.2%
Santa clara
97.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.8%
Mixed vs Avgs
Here
95.8%
US
79.7%
CA
93.2%
Santa clara
97.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Mixed vs Avgs
Here
0.8%
US
1.6%
CA
1.5%
Santa clara
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (15.4)
16 complaint-triggered

Los Altos Post-Acute has recurring issues with families filing complaints about improper treatment and care, with 16 complaint-triggered deficiencies across surveys. Primary concerns include inadequate treatment according to care orders, accident hazards and safety supervision, and medication management problems. While most deficiencies show correction dates, the persistent pattern of care quality issues and complaint investigations suggests ongoing challenges with maintaining consistent standards.

Feb 25, 2026Complaint
1
0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Jan 23, 2026Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 20, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 5, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 27, 2025Routine
12
0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0031Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0032Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jan 14, 2025Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Los Altos Post-Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Covenant Care

Chain Size

19 facilities nationwide

Chain avg rating: 2.8/5 · Rank 7 of 24

Ownership & Management

Owners

Covenant Care California, LLC

Owner · Organization

Covenant Care, LLC

Owner · Organization

Centre Capital Investors V, Lp

Owner (parent company) · Organization

Centre Covenant Purchaser (b), LLC

Owner (parent company) · Organization

Centre Covenant Purchaser (q), LLC

Owner (parent company) · Organization

Centre Covenant Purchaser (s), LLC

Owner (parent company) · Organization

Centre V Secondary Fund, L.p.

Owner (parent company) · Organization

Covenant Holdco, LLC

Owner (parent company) · Organization

Covenant Subco, LLC

Owner (parent company) · Organization

State Treasurer of Mich Custodian of Public School Empl Rtmnt Systems

Owner (parent company) · Organization

Stockwell Fund II Lp

Owner (parent company) · Organization

Evans, Mary

Owner (parent company)

Levin, Robert

Owner (parent company)

Sims, Christine

Owner (parent company)

Torok, Andrew

Owner (parent company)

Key personnel

Midcap Funding IV Trust5% or Greater Security InterestAshley, DavaOfficer / DirectorCarney, KevinOfficer / DirectorEvans, MaryOfficer / DirectorHassell, LanceOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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