Nursing HomeMedicaid

Los Altos Post-Acute

A middle-range Medicare rating. Review each component and visit in person before deciding.

809 Fremont Avenue, Los Altos, CA 94024|152 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

(650) 941-5255 Directions

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2flags

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Staff turnover reported at 52%
RN turnover reported at 61%

No Medicare penalties on record

Source: Medicare data

What this means for your family

Los Altos Post-Acute has a middle-range Medicare overall rating. Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.67hrs

90%

Registered nurses for medical care

Total Nursing

4.15hrs

All nurses + aides combined

Staff Turnover

52%

Lower is better (< 30% = good)

RN Turnover

61%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility25.2%

Worse than Avg

Here

25.2%

12.8%

7.3%

Santa clara

5.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility3.2%

Better than Avg

Here

3.2%

19.5%

13.7%

Santa clara

9.9%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility22.5%

Worse than Avg

Here

22.5%

19.0%

10.2%

Santa clara

11.7%

Residents whose walking got worse

↓ Lower is better

This Facility2.3%

Better than Avg

Here

2.3%

14.1%

9.8%

Santa clara

9.9%

Residents needing more daily help over time

↓ Lower is better

This Facility5.5%

Better than Avg

Here

5.5%

13.9%

10.2%

Santa clara

8.8%

Residents on antipsychotic medication

↓ Lower is better

This Facility7.1%

Better than Avg

Here

7.1%

15.4%

12.0%

Santa clara

11.7%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.8%

Mixed vs Avgs

Here

95.8%

79.8%

93.2%

Santa clara

96.9%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.0%

Better than Avg

Here

98.0%

82.0%

94.4%

Santa clara

96.8%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.0%

Better than Avg

Here

1.0%

1.6%

1.5%

Santa clara

1.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

78findings in history

Latest survey: 7 · well below CA avg (15.4)

19 complaint-triggered findings

Los Altos Post-Acute has recurring issues with families filing complaints about improper treatment and care, with 16 complaint-triggered deficiencies across surveys. Primary concerns include inadequate treatment according to care orders, accident hazards and safety supervision, and medication management problems. While most deficiencies show correction dates, the persistent pattern of care quality issues and complaint investigations suggests ongoing challenges with maintaining consistent standards.

Jun 29, 2026Complaint1 finding

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 23, 2026Complaint1 finding

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 16, 2026Complaint1 finding

0675Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Honor each resident's preferences, choices, values and beliefs.

Feb 25, 2026Complaint1 finding

0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Jan 23, 2026Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 20, 2025Complaint1 finding

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Los Altos Post-Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Covenant Care

Chain Size

12 facilities nationwide

Chain avg rating: 2.8/5 · Rank 7 of 24

Ownership & Management

Owners

Covenant Care California, LLC

Owner · Organization

Covenant Care, LLC

Owner · Organization

Centre Capital Investors V, Lp